Experienced Automotive Service Advisor

Wise Auto Group

$36K — $144K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Previous automotive service advisor experience is required
  • Strong understanding of service lane operations and repair recommendations
  • Proven ability to build rapport and earn customer trust
  • Excellent communication and follow-up skills
  • Ability to stay organized and perform under pressure
  • Team-first attitude with a positive presence
  • Valid driver's license with acceptable driving record

Responsibilities

  • Greet customers promptly and professionally in the service drive
  • Document customer concerns and vehicle needs accurately
  • Build detailed repair orders with strong communication
  • Provide maintenance recommendations with honesty and confidence
  • Maintain clear communication with customers throughout the process
  • Coordinate workflow efficiently between technicians and management
  • Follow up on declined services to promote future maintenance

Benefits

  • Competitive compensation plan with performance-based bonuses
  • Medical, dental, and vision benefits
  • Paid time off
  • Employee discounts
  • Ongoing training and career growth opportunities
  • Supportive leadership team and strong dealership culture
Full Job Description
Experienced Automotive Service AdvisorHyundai of Vacaville | Vacaville, CA

Are you an experienced automotive service advisor who knows how to build trust, communicate clearly, and keep customers coming back?

Hyundai of Vacaville is growing, and we're looking for a high-performing Service Advisor who takes pride in delivering an exceptional customer experience while helping drive a busy, fast-paced service department.

If you know how to manage the drive, build value, recommend maintenance ethically, and keep customers informed every step of the way - this is an opportunity to join a dealership that is investing in growth, culture, and long-term success.

This is not the place for someone looking to coast.
This is the place for someone who wants to be part of a team that values speed, efficiency, accountability, and customer-first service.What You'll Do
  • Greet customers promptly and professionally in the service drive
  • Listen carefully to customer concerns and accurately document vehicle needs
  • Build repair orders with attention to detail and strong communication
  • Provide maintenance and repair recommendations with honesty and confidence
  • Communicate clearly with customers throughout the repair process
  • Coordinate with technicians and service management to ensure efficient workflow
  • Follow up on declined services and future maintenance opportunities
  • Help maintain strong CSI and long-term customer retention
  • Keep appointments, write-ups, and repair orders moving with urgency and accuracy
  • Deliver a professional, organized, and high-energy service experience every day
What We're Looking For
  • Previous automotive service advisor experience is required
  • Strong understanding of service lane operations, maintenance schedules, and repair recommendations
  • Proven ability to build rapport and earn customer trust
  • Excellent communication and follow-up skills
  • Ability to stay organized and perform in a fast-paced environment
  • Strong sense of urgency and attention to detail
  • Team-first attitude with a positive, professional presence
  • Experience with dealership systems and repair order processes is preferred
  • Valid driver's license with acceptable driving record
Why Hyundai of Vacaville

At Hyundai of Vacaville, we're building something special. We've created a culture focused on growth, accountability, and opportunity - and we're looking for team members who want more than just a job.

We want professionals who:
  • Take pride in their work
  • Care about the customer experience
  • Want to be part of a winning team
  • Are looking for a place to grow their career, not just punch a clock

If you're an experienced Service Advisor who wants to work in a busy shop with real opportunity, we'd love to meet you.What We Offer
  • Competitive compensation plan $17HR plus bonus and commission ranging from $3000-$8000 month. Total pay range from $3000-$12,000 a month
  • Performance-based earning opportunity
  • Medical, dental, and vision benefits
  • Paid time off
  • Employee discounts
  • Ongoing training and career growth opportunities
  • Supportive leadership team and strong dealership culture
Apply Today

If you're ready to bring your experience, energy, and professionalism to a dealership that values top talent, apply now and join the team at Hyundai of Vacaville.

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