Lithia Motors Inc

Future Service Advisor

Lithia Motors Inc$64K — $161K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1+ years experience in service advisory, customer service, or automotive roles.
  • Strong commitment to customer care and service excellence.
  • Understanding of vehicle systems, maintenance schedules, and repair services.
  • Ability to maintain productivity, quality, and safety standards.
  • Acceptable driving record and valid driver's license.

Responsibilities

  • Greet customers and assess their service and repair needs.
  • Review technician findings and obtain authorization for repairs.
  • Prepare accurate repair orders and keep customers updated.
  • Coordinate with technicians to ensure timely service.
  • Deliver a seamless customer experience from check-in to vehicle delivery.

Benefits

  • Competitive pay and performance-driven incentives.
  • Medical, Dental, and Vision Plans for employees and families.
  • Paid Holidays and Paid Time Off (PTO).
  • Short and Long-Term Disability coverage.
  • Paid Life Insurance to provide financial security.
  • 401(k) Retirement Plan with company contributions.
  • Employee Stock Purchase Plan for employee investment in the company.
  • Access to the Lithia Learning Center for professional development.
  • Vehicle Purchase Discounts for employees.
  • Wellness Programs promoting a healthy lifestyle.
Full Job Description
Dealership:
L0248 Diablo Subaru of Walnut Creek

Diablo Subaru of Walnut Creek

Interested in Joining Lithia & Driveway as a Future Service Advisor? Let's Stay Connected!

We're always interested in hearing from accomplished individuals who want to build a career in automotive and help us deliver Auto Done Easy for our customers. This evergreen posting is an opportunity to express your interest in future openings across our dealership network. While we may not have an immediate opportunity available, we encourage you to apply and join our talent community for consideration as positions become available.
  • Pay: $64,500 - $161,800, Annually
  • Schedule: Full Time


What You'll Do
  • Greet customers and assist with their service and repair needs.
  • Review technician findings with customers and obtain authorization for recommended repairs.
  • Prepare accurate repair orders and keep customers informed throughout the process.
  • Coordinate with technicians to ensure efficient service.
  • Deliver a customer-focused experience from vehicle check-in to final delivery.


What You'll Bring
  • We prefer familiarity in a service advisor, customer service, or automotive role.
  • Customer-focused approach and a with a commitment to providing outstanding customer care.
  • Maintain productivity, quality, and safety standards.
  • 1+ years of experience with vehicle systems, maintenance schedules, and repair services.
  • Acceptable driving record and a valid driver's license in your state of residence.


Total Rewards

The Annual Estimated Earnings Range is $64,500.00 - $161,800.00.

This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes Commissions off Individual Sales, Individual Gross Profit, and Bonuses based on Individual Manufacturer Approvability, Customer Pay Labor per RO, and Flat Rate Hours.

Actual pay offered will be based on skills, qualifications, experience, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

We offer a comprehensive benefits package designed to support you and your family, including:
  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs


Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.

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