Expansion Account Manager

Warp

$230K — $250K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in expansion and renewal sales in a fast-paced startup environment.
  • Ability to thrive in ambiguous and rapidly changing conditions.
  • Hands-on experience with CRM tools and sales engagement platforms like HubSpot and Outreach.
  • Proven track record of sales excellence, such as top-quartile results or notable awards.
  • Experience selling technical products, especially in dev tools or AI platforms.

Responsibilities

  • Build the expansion playbook from the ground up, defining growth strategies within existing accounts.
  • Own and manage a portfolio of commercial and enterprise customers, focusing on revenue and renewals.
  • Proactively engage with engineering and product teams to enhance customer adoption of Warp's platform.
  • Track customer credit consumption and usage to ensure timely renewals and adjustments.
  • Lead end-to-end renewal processes, managing both simple and complex negotiations.
  • Collaborate with cross-functional teams to gather insights on product adoption and expansion opportunities.

Benefits

  • 100% coverage on medical, dental, and vision for employees (80% for dependents).
  • Flexible remote work culture with options for in-office collaboration.
  • 12 company holidays and 20 days of Paid Time Off, plus unlimited sick leave.
  • 16 weeks of paid Parental Leave for all parents.
  • Twice-a-year company retreats in desirable locations.
  • Monthly stipends for gym and internet expenses.
Full Job Description
The Role

This is a rare opportunity to join Warp at a pivotal moment in our growth, and become the driving force of our expansion function. As our first Expansion Account Manager, you9ll own a book of existing commercial and enterprise accounts - driving renewals, credit-based upsells, and multi-team adoption across Warp9s fastest-growing customers.

Responsibilities
  • Help build the expansion playbook from scratch - this function doesn9t exist yet, and you9ll define how Warp grows within its most strategic accounts
  • Own a portfolio of existing commercial/enterprise customers - accountable for expansion revenue, net retention, and renewals
  • Proactively multi-thread into engineering and product leadership to deepen adoption, position Warp9s evolving platform - Warp Drive, multi-agent workflows, and AI-native terminal features, and turn initial lands into multi-year relationships
  • Monitor credit consumption and usage commitments - reach out before customers exhaust pre-commits to right-size the next phase of their commercial structure
  • Run renewal motions end-to-end, from transactional email-led renewals to complex multi-stakeholder negotiations involving SEs, product, and leadership
  • Collaborate closely with Engineering, Growth, and Leadership to surface field signal - what9s landing, what9s not, and what the next wave of expansion looks like

Must Have
  • 5+ years experience with expansion and renewal sales, including owning a book of business - ideally in a fast-paced startup environment.
  • Comfortable with ambiguity and change - you default to figuring it out, not waiting to be told.
  • Hands-on experience with tools like HubSpot, sales engagement platforms (Apollo, Outreach, or similar), and BI/usage dashboards
  • Proven track record of outperformance - top-quartile results, President9s Club, or clear evidence you9ve been an outlier on your team
  • Experience selling technical products - dev tools, infrastructure, data/AI platforms, or similarly complex multi-stakeholder solutions

Nice to Have
  • Experience selling to engineering teams or developer-facing products - you know how to earn trust with technical buyers
  • Experience with PLG-to-enterprise expansion motions and usage-based pricing models
  • Comfort navigating usage-based and credit-model pricing - you can explain 9why things are changing9 in a way that builds customer confidence
  • Familiarity with the AI/LLM landscape and how it shapes buyer conversations

Salary Transparency

Warp operates from a place of high trust and transparency around compensation. We state the pay range that best aligns with our understanding of the market and the needs for the open role.

When we find the right person, we try to put our best foot forward with an offer that excites you. We consider your skills, the level of experience you bring, and what similar jobs in the market pay, all while ensuring equal pay for equal work at Warp.

Total compensation at Warp consists of: (1) a market-competitive base salary, (2) a generous benefits package, and (3) meaningful equity.

The budgeted compensation amount for this role is targeted at $230,000 to $250,000, with a 60/40 split

Exact compensation will vary based on skills and experience.

In addition to salary, all employees receive further compensation in the form of equity in the company. This is a meaningful stock option grant with a four-year vesting period and one-year cliff. Your equity is where most of the significant upside potential is. Comparing startup equity is always a bit tricky, so we9re happy to walk you through different valuation scenarios at the offer stage in order to help paint a clearer picture of the upside.

What we offer
  • Competitive salary, generous benefits, and meaningful equity
  • 100% coverage on medical, dental, and vision benefits for employees (80% coverage for dependents)
  • A flexible remote-first culture, with optional office spaces in NYC and SF for folks who want to work together IRL
  • Pre-tax FSA and Health Savings Plans
  • Pre-tax Commuter Benefit
  • 12 company holidays, 20 days of Paid Time Off, and unlimited sick time
  • 16 weeks of paid Parental Leave for both birthing and non-birthing parents
  • Twice-a-year all company retreats in awesome locations
  • A monthly gym and internet stipend
  • A company-sponsored 401(k) through Vestwell
  • A complimentary OneMedical membership

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