IHG

Executive Steward at InterContinental DC - The Wharf

IHG$85K — $90K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or equivalent required.
  • Two years of experience in stewarding or kitchen operations, with at least one year in a supervisory role.
  • Knowledge of food and beverage service operations preferred.
  • Ability to lift items weighing up to 50 pounds.
  • Strong communication, problem-solving, and organizational skills.

Responsibilities

  • Supervise day-to-day operations of the stewarding department.
  • Control costs, breakage, and quality for food and beverage outlets.
  • Participate in the preparation of the annual stewarding budget.
  • Enforce policies and procedures while assigning work to staff.
  • Coordinate with other departments to promote teamwork and quality service.
  • Educate employees on safety regulations and compliance.
  • Maintain security of inventory and schedule preventative maintenance.

Benefits

  • Impressive room discounts for employees.
  • Comprehensive medical/dental/vision insurance.
  • 401(k) retirement plan with employer contributions.
  • Paid time off to enhance work-life balance.
  • Access to some of the best training in the industry.
Full Job Description
Job Description

About the Executive Steward position

As our new Assistant Director Human Resources, you will Supervise day-to-day operation of stewarding department. Responsible for total maintenance and sanitation in all food production service areas. Control storeroom orders and issue all china, silver and glass. Ensure all food and beverage outlets have sufficient equipment to perform adequately.

A little taste of your day-to-day

Every day is different, but you'll mostly:
  • Control and analyze cost, breakage and quality of support provided to outlets, banquets and other areas. Monitor condition and cleanliness of equipment.
  • Control expenses in accordance with established budget. Participation in the preparation of the annual stewarding operating budget which supports the overall objectives of the Food & Beverage Department. Maintain procedures for security of inventory.
  • Supervise day-to-day operations and assignments of the stewarding staff, communicate objectives and expectations, and assign/schedule work. Communicate and enforce policies and procedures.
  • Recommend and initiate disciplinary or other staffing/human resources - related actions in accordance with company rules and policies. Alert management of potentially serious issues.
  • Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Catering, Banquets, Outlets, Maintenance, and Guest Services.
  • May interact with outside contacts:
    • Guests - to ensure their total satisfaction
    • Suppliers - regarding orders and invoices
  • Educate employees on current safety issues to ensure compliance with all health and safety regulations. Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets. Schedule preventative maintenance and repairs as needed. Ensure that equipment is prepared and operational for the following day's work.
  • Educate employees on current safety issues to ensure compliance with all health and safety regulations. Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets. Schedule preventative maintenance and repairs as needed. Ensure that equipment is prepared and operational for the following day's work.

What we need from you

High school diploma or equivalent and two years experience in stewarding, kitchen maintenance, kitchen operations or similar, with at least one year in a supervisory capacity. Knowledge of food and beverage service operation preferred.

This job requires ability to perform the following:
  • Carrying or lifting items weighing up to 50 pounds
  • Standing up and moving about the kitchen
  • Handling food, objects, products and utensils
  • Bending, stooping, kneeling
    Other:
  • Communication skills are utilized a significant amount of time when interacting with others.
  • Problem solving, reasoning, motivating, organizational and training abilities are used often.
  • Reading and writing abilities are utilized when assisting in the scheduling of the stewarding staff, or when monitoring inventory.
  • May be required to work nights, weekends, and/or holidays.

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including impressive room discounts and some of the best training in the business.

The salary range for this role is $85,000.00 to $90,000.00. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. This rate is only applicable for jobs to be performed in Washington, DC. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. This job is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.

You can apply for this role through the link below (or through the internal career site if you are a current employee).

Note: No amount of pay is considered wages or compensation until earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

About IHG

InterContinental Hotels Group (IHG) is a British multinational hospitality company that operates a portfolio of hotel brands, including InterContinental, Crowne Plaza, Holiday Inn, and Kimpton Hotels & Restaurants. The company was founded in 2003 as a result of the merger between British hotel company Six Continents and the hotel and restaurant business of the American conglomerate Bass. IHG is headquartered in Denham, England, and has operations in more than 100 countries. The company's brands cater to a range of travelers, from budget-conscious to luxury-seeking.
Learn more about IHG
Size
40,000 employees
Industry

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