Lyft

Executive Social and Communications Manager

Lyft$108K — $135K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4-7 years of experience in executive communications or support roles, blending strategy with execution
  • Proven track record of impactful media placements and social engagement growth
  • Strong content creation skills across various formats including video and copy
  • Ability to simplify complex ideas into clear narratives
  • Fluent in navigating strategy, media relations, and social content execution

Responsibilities

  • Serve as a strategic partner to the CEO and executives to develop annual communications plans
  • Own executive social media presence, managing strategy, content, and engagement on LinkedIn and X
  • Establish frameworks and best practices for how Lyft leaders present themselves publicly
  • Create thought leadership campaigns that align with Lyft's business priorities and mission
  • Oversee all aspects of external communications for executives, including media relations and events
  • Balance editing content and developing long-term communication strategies
  • Design and execute digital strategies for events, enhancing engagement and visibility
  • Track KPIs to measure impact and adjust strategy as necessary

Benefits

  • Comprehensive medical, dental, and vision insurance options
  • Mental health support programs
  • Family building assistance and related benefits
  • Childcare support and pet benefits
  • 401(k) with company matching contributions
  • Discretionary paid time off in addition to 12 holidays
  • 18 weeks of paid parental leave for all types of parents
  • Subsidized commuter benefits
  • Monthly Lyft credits and complimentary Lyft Pink membership
Full Job Description
We're looking for a strategic, creative, and highly proactive Executive Social & Communications manager to shape how Lyft's top executives show up in the world. This role sits at the intersection of executive communications and social storytelling, and you'll move between them various times in the same day. This encompasses everything from owning everything from high-level communications strategy to hands-on content creation, platform management, and real-time execution. You'll be a key partner to the CEO and executive team, translating business priorities into compelling narratives and cultural moments across channels. You're a trusted partner to senior leaders, a sharp editor, a fast content creator, and someone who never thinks a task is too big or small. You work well in a high-trust environment, handle confidential information with discretion, and demonstrate good judgement for decisions around public identity. This role reports to the Director of Corporate Communications. Responsibilities: - Serve as a strategic partner to the CEO and select executives, developing integrated annual communications plans across owned, earned, social, and emerging media - Own executive social media presence end-to-end (strategy, content calendars, copywriting, production, and community engagement) with LinkedIn and X as flagship platforms - Shape the playbook for how Lyft leaders show up in the world, establishing tone, best practices, and frameworks that scale across the executive bench - Develop thought leadership campaigns and roadmaps that position executives as industry leaders while reinforcing Lyft's purpose and business priorities - Manage execution across all external executive communications: with media, at speaking engagements, and on social channels - You're equally comfortable editing an executive video and thinking through a six-month thought leadership arc in the same day - Design and execute digital strategy around executive events and appearances: pre-event positioning, real-time coverage, and post-event amplification across social and beyond - Lead experimentation in emerging formats and platforms, identifying new content types that expand executives' reach and engagement on social platforms - Track KPIs to measure impact, learn from insights, and pivot as needed Experience: - Meaningful experience supporting executives across both strategy and execution - typically 4-7 years, though range and competence matters more than years. - Ideal candidate has experience supporting individuals with a track record of impactful media placements and growth in social engagement and influence - Ability to fluidly navigate between strategy, media relations, and social content execution. - Content creation skills across copy, video, and visual formats, including on-the-fly content capture and editing short-form video clips made for social - Ability to translate complex business ideas into clear, compelling, short narratives through asking questions, connecting dots, and zooming out Benefits: - Great medical, dental, and vision insurance options with additional programs available when enrolled - Mental health benefits - Family building benefits - Child care and pet benefits - 401(k) plan with company match to help save for your future - In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off - 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible - Subsidized commuter benefits - Monthly Lyft credits and complimentary Lyft Pink membership This role will be in-office on a hybrid schedule - Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid The expected base pay range for this position in the San Francisco area is $108,000 - $135,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

About Lyft

Lyft is a transportation network company that was founded in 2012 and is headquartered in San Francisco, California. The company operates a mobile app that allows users to request rides from nearby drivers. Lyft provides ride-hailing services in the United States and Canada, and it has expanded into other transportation services, such as bike-sharing and scooter-sharing. The company is known for its pink mustache logo, which was replaced by a glowing dashboard mustache in 2015. Lyft went public in March 2019.
Learn more about Lyft
Size
4,453 employees
Market Cap
$3.5 billion
Industry
Net Income
-$1.7 billion
Founded
2012
5 Year Trend
+56.4%
Revenue
$2.3 billion
NASDAQ

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