Executive Director

Heritage Communities

$90K — $120K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of progressive team leadership experience in assisted living or related healthcare fields.
  • Active Assisted Living Administrator license or ability to obtain.
  • Bachelor's degree in Healthcare Administration, Business, or Hospitality preferred.
  • Proven budget management and financial statement comprehension skills.
  • Strong communication, problem-solving, and decision-making abilities.
  • Proficient in EHR/EMR, CRM, and Microsoft Office Suite.
  • Valid driver's license with an acceptable driving record.

Responsibilities

  • Drive operational excellence by overseeing daily community operations and regulatory compliance.
  • Manage the community's annual budget and ensure effective resource allocation.
  • Achieve census and occupancy goals through outreach and partnerships.
  • Implement policies to enhance efficiency and resident satisfaction.
  • Oversee facility management for a safe and welcoming environment.
  • Lead and mentor a multi-departmental team to foster a high-performing culture.
  • Champion resident-first care, ensuring individualized services and proactive communication.

Benefits

  • Comprehensive health benefits including medical, dental, and vision coverage.
  • 401(k) plan with employer matching contributions.
  • Paid time off, including vacation and sick leave.
  • Ongoing professional development and training opportunities.
  • Flexible work hours to support work-life balance.
Full Job Description
Description

What You'll Do:

As our Executive Director, you will be the operational leader of the community, directly impacting the lives of our residents and the success of our team by:

  • Driving Operational Excellence & Strategic Growth:
    • Overseeing daily community operations, ensuring compliance with company standards and all state/federal regulations.
    • Managing the community's annual budget and P&L, ensuring efficient resource allocation and financial health.
    • Driving census and occupancy goals via community outreach, marketing, and referral partner development.
    • Implementing and refining operational policies to enhance efficiency, care quality, and resident satisfaction.
    • Overseeing facility management to ensure a safe, welcoming, and well-maintained environment.
  • Exercising Team Leadership & Development:
    • Leading, mentoring, and developing a multi-departmental team, fostering a positive, high-performing work culture.
    • Overseeing staff recruitment, development, performance management, and engagement.
  • Ensuring Resident & Family Centered Care:
    • Championing a resident-first philosophy, ensuring high-quality, individualized resident services and compassionate care.
    • Acting as primary contact for residents and families, ensuring proactive communication and resolution of concerns.
    • Overseeing the development and implementation of innovative resident activity and wellness programs.
  • Fostering Community Engagement & Representation:
    • Building and maintaining strong relationships with local healthcare providers, community organizations, and key stakeholders.
    • Representing Orchard Pointe positively and professionally at community events and in all external interactions.
    • Communicating community vision, updates, and successes to all stakeholders (staff, residents, families, corporate).


Requirements

What We're Looking For:
  • 3+ years of progressive team leadership experience, preferably in assisted living, senior living, or a related healthcare setting.
  • Active Assisted Living Administrator license/certification (or the ability to obtain one promptly).
  • Bachelor's degree in Healthcare Administration, Business, Hospitality, or a related field (preferred).
  • Proven ability to manage budgets and understand financial statements.
  • Strong skills in communication, problem-solving, and decision-making.
  • Proficiency with common office and industry-specific software (e.g., EHR/EMR, CRM, Microsoft Office Suite).
  • Valid driver's license and acceptable driving record.
  • A genuine passion for serving seniors and a commitment to our core values.

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