Estee Lauder Companies

Executive Director, Consumer Data Strategy & Operations

Estee Lauder Companies • $158K — $272K *
New York, NY 10025In-Person
Consumer Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 7+ years of experience in consumer data strategy and operations
  • Strong knowledge of data governance and privacy compliance
  • Expertise in audience segmentation methodologies
  • Proven ability to lead cross-functional collaboration and stakeholder engagement
  • Experience developing scalable data capabilities and frameworks
  • Excellent leadership skills with a focus on team building and mentorship
  • Advanced analytical skills to drive insights from consumer data

Responsibilities

  • Lead the development of ELC's consumer data capabilities and audience governance frameworks
  • Establish global standards and foundational frameworks for consumer data
  • Collaborate with IT and legal teams to ensure compliance with data regulations
  • Define and prioritize global use cases to enhance IT roadmaps
  • Create a unified global segmentation framework for effective audience management
  • Develop a future-state operating model for consumer data across teams
  • Implement capability-building programs to foster audience-led marketing

Benefits

  • Health insurance coverage (medical, dental, and vision)
  • Wellness and family support programs
  • Life and disability insurance
  • Retirement savings plans
  • Education-related programs
  • Paid holidays and vacation time
  • Competitive incentive compensation programs
Full Job Description
  • Executive Director, Consumer Data Strategy & Operations
    Role Overview
    The Executive Director, Consumer Data Strategy & Operations will lead the development of ELC's consumer data capabilities, audience foundations and governance frameworks as part of the new Growth Marketing & media organization. This role is responsible for establishing the enterprise capabilities required to enable audience-led marketing across ELC, ensuring consumer data can be consistently activated, and measured.
    Working closely with IT and Privacy teams, the Executive Director will define the standards, frameworks, and capabilities required to unlock greater value from ELC's first-party data assets and enable future growth across paid and owned channels. The role will establish a common approach to consumer data management, audience governance and segmentation, creating the foundations required for more effective marketing execution.


Qualifications

  • Establish ELC's Consumer Data Strategy & Foundations
    • Define the enterprise vision and roadmap for consumer data capabilities aligned to ELC's broader marketing transformation.
    • Establish global consumer data standards, taxonomies, and foundational frameworks that can be adopted consistently across brands and affiliates.
    • Partner closely with Privacy, Legal, Security, and IT teams to ensure consumer data practices align with global regulatory requirements and internal governance standards.
    • Partner closely with other functions, regions and affiliates to define and prioritize global use cases to inform IT roadmaps.
    • Drive value realization from consumer data investments through strong adoption, governance, and cross-functional collaboration.

    Define Global Audience Segmentation Frameworks
    • Lead development of ELC's global segmentation framework, creating a common approach that can be adopted across brands, categories, and markets.
    • Define methodologies for identifying high-value consumer groups and monitor performance insights over time.
    • Partner to ensure segmentation and audience capabilities are embedded within media planning, audience strategy, and measurement frameworks.

    Build Global Consumer Data Operating Model
    • Define the future-state operating model for consumer data across global, regional, and local teams.
    • Establish global governance frameworks for audience creation, management, activation, and measurement across global EBS and media agency partners.
    • Develop scalable ways of working that improve accessibility, usability, and adoption of consumer data capabilities across the enterprise.

    Capability Building & Organizational Enablement
    • Build enterprise understanding of consumer data, audience management, segmentation, identity, and governance principles.
    • Create capability-building programs, playbooks, and communities of practice that accelerate adoption of audience-led marketing across ELC.
    • Establish a global community of consumer data practitioners to share best practices, learnings, and innovation opportunities.
    • Drive adoption of common consumer data standards and audience capabilities across brands and affiliates.
    • Build and mentor a high-performing team while fostering a culture of collaboration, innovation, governance, and continuous improvement.


Pay Range:
Anticipated Base Salary Range $158,650.00 to $272,700.00 (Depending on qualifications, skills, experience and/or budget), based on a 40 hour work week (range to be scaled accordingly). In addition, The Estée Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage (medical, dental, and vision insurance), wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays and vacation time. In addition, the Company maintains highly competitive incentive compensation programs (role eligibility may vary based on terms of the respective plan(s)).

You may be eligible to participate in the applicable Commission/Bonus Plan, under the plan guidelines in effect at the time of hire. Additional details regarding the commission plan will be provided as part of your onboarding.

About Estee Lauder Companies

Estee Lauder Companies Careers

Join the Esteemed Team at Estee Lauder Companies There has never been a more exciting time to explore job opportunities at Estee Lauder Companies, a global leader in prestige beauty. Renowned for its commitment to quality, innovation, and excellence, Estee Lauder is the perfect place to advance your career in the beauty industry. Work You’ll Do Become a part of Estee Lauder’s professional community and contribute to a company known for its influential brands, dynamic growth, and commitment to diversity and leadership in the market. Our team at Estee Lauder is dedicated to fostering an inclusive culture that celebrates diversity and innovation. Lead with Beauty and Innovation At Estee Lauder, leadership and innovation intersect to create groundbreaking products in skincare, makeup, and fragrance. Work alongside the best in the industry and bring beauty to life in ways that resonate with a global audience. Engage in Meaningful Work Join our team and engage in work that transforms the beauty industry. With positions ranging from product development to marketing, Estee Lauder offers job opportunities that promise professional growth and personal fulfillment. Internship Programs Kickstart your career with an Estee Lauder internship. Gain invaluable industry experience, develop your skills, and network with professionals who are at the forefront of beauty and business. Our internships provide a platform for ambitious individuals eager to make a mark in the beauty world. Benefits and Growth Estee Lauder values the health and well-being of its employees, offering competitive benefits, extensive career development opportunities, and a supportive work environment. We believe in nurturing talent and providing the tools needed for professional and personal growth. Join Our Esteemed Team Search open positions that match your skills and interests. We are hiring creative, curious, and passionate team players who are ready to drive innovation and lead with integrity. Stay Connected Keep up to date with the latest career tips, company news, and industry insights—all from the people who work at Estee Lauder. Explore how Estee Lauder is leading the way in beauty and discover the exciting career opportunities that await. Interview and Resume Tips Prepare for your future at Estee Lauder with our helpful interview and resume tips. Tailor your application to stand out and showcase how your unique skills and experiences make you the perfect candidate for a position in our team. Networking and Professional Development At Estee Lauder, career growth is bolstered by robust networking opportunities and professional development. Engage with leaders, attend workshops, and participate in training programs designed to hone your skills and expand your professional horizons. Estee Lauder Companies—A Place to Grow and Innovate Whether you’re seeking an internship, employment, or a leadership role, Estee Lauder offers a path to personal and professional success. Join us and contribute to a company that’s setting the standard for excellence in the beauty industry.
Learn more about Estee Lauder Companies
Size
62,000 employees
Market Cap
$89 billion
Industry
Retail & Consumer Goods
Net Income
$928 million
Founded
1946
5 Year Trend
+8.4%
Revenue
$14.1 billion
NASDAQ
EL
* Ladders Estimates

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