Mercury

Executive Business Partner - Manager

Mercury • $141K — $177K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Experience managing and developing Executive Assistants or Executive Business Partners in a high-growth environment.
  • Hands-on proficiency with AI tools that enhance team efficiency.
  • Experience collaborating with VP- and C-suite executives, with insight into AI-driven executive support.
  • Strong leadership skills for setting expectations and providing feedback.
  • Good judgment in balancing competing priorities among leaders and the organization.
  • Curiosity about business operations and tools, with adaptability to various tasks.

Responsibilities

  • Lead and develop a high-performing team of Executive Business Partners through coaching and clear expectations.
  • Shape executive support processes, establishing best practices while accommodating leader-specific needs.
  • Advance AI integration in operations, evaluating and implementing tools to enhance team leverage.
  • Manage coverage and capacity planning to adapt to evolving organizational needs.
  • Build relationships with senior leaders to understand and support their executive needs.
  • Identify and enhance systems and processes for effective executive support, incorporating AI where beneficial.
  • Facilitate communication and knowledge-sharing within the Executive Business Partner team.

Benefits

  • Equity options including stock options and RSUs.
  • Comprehensive benefits package updates regularly based on reliable industry data.
Full Job Description
We're looking for a Manager, Executive Business Partners to lead and develop the team that supports leaders across Mercury. You will also provide support for one or two of our executives in addition to managing the team. You'll support a high-performing executive support function that creates leverage for our leaders and helps the broader organization operate at its best - and you'll do it by combining sharp people leadership with a fluency in AI tools and workflows. We want someone who sees AI not as a nice-to-have but as core to what makes an EA team excellent in 2026.

In this role, you'll manage a team of Executive Business Partners, providing coaching, context, and clear expectations while creating consistency in how we support leaders across the company. You'll think holistically about executive support at Mercury - from how we structure coverage and develop talent to how we build and roll out the tools, workflows, and AI-driven systems.

You'll also be a trusted partner to leaders across Mercury, developing a strong understanding of the business and using that context to anticipate needs, identify gaps, and help your team navigate competing priorities. You'll bring both a people-first approach and an operational mindset, and be equally comfortable developing your team, rolling out a new AI tool, or jumping in to solve a complex problem.

What you'll do:
  • Lead and develop a high-performing team: Manage, coach, and develop Mercury's Executive Business Partners, setting clear expectations, providing actionable feedback, and creating meaningful opportunities for growth.
  • Shape how executive support works at Mercury: Establish operating principles and best practices for the function, creating consistency where it matters while preserving the judgment and flexibility required to support different leaders effectively.
  • Advance AI as a core part of how the team operates: Evaluate, pilot, and roll out AI tools and workflows that give your team real leverage and set the bar for AI fluency across the team.
  • Own coverage and capacity planning: Develop a holistic view of executive support needs across Mercury and proactively evolve team structure and coverage as the organization changes.
  • Build trusted partnerships across the company: Partner with senior leaders to understand their priorities and support needs, while supporting your team through the nuances of building effective executive partnerships.
  • Build for scale: Identify patterns and rebuild the systems, processes, tools, and team rhythms - including where AI can replace manual work - that make executive support more effective, efficient, and resilient as Mercury grows.
  • Create connection and context: Maintain the strong connection across the Executive Business Partner team and help information, best practices, and business context flow effectively across functions.
What you'll bring:
  • Experience managing and developing Executive Assistants or Executive Business Partners, ideally in a high-growth or dynamic environment.
  • Hands-on experience using AI tools to meaningfully increase a team's leverage
  • Experience partnering with VP- and C-suite-level leaders and a strong point of view on what excellent, AI-forward executive support looks like
  • Strong people leadership skills, including setting expectations, delivering thoughtful feedback, developing talent, and adapting your management approach to different people and situations.
  • Excellent judgment and the ability to balance the needs of individual leaders, your team, and the broader company when priorities are competing or the path forward isn't obvious.
  • Curiosity about the business and about new tools, comfort moving between strategic and tactical work, and a willingness to jump into the details when needed.

Total Rewards
The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:

$141,800-$177,200 USD

US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area:

$127,600-$159,500 USD

Canadian employees (any location):

$134,000-$167,500 USD

About Mercury

Mercury is a banking and financial services company that provides a range of products and services to individuals and businesses. Their offerings include checking and savings accounts, loans, credit cards, and investment services. The company was founded in 2000 and has since grown to become a leading player in the financial industry. Mercury's mission is to help people and businesses achieve their financial goals, and they are committed to providing excellent customer service and innovative solutions.
Learn more about Mercury
Size
5,000 employees
Industry

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