Human Services Division Manager Range A/B

Sacramento County, CA

• $158K — $192K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in management or related human service field; Master's preferred.
  • Two years of managerial experience in human services.
  • Knowledge of human services program administration and regulatory requirements.
  • Experience with budget development and administration.
  • Familiarity with community resources and socio-economic issues affecting services.

Responsibilities

  • Plan and coordinate the functions of a comprehensive human services division.
  • Administer major program sections in health, social services, and community aid.
  • Manage staff through selection, motivation, training, and evaluation.
  • Develop policies, procedures, and goals for program effectiveness.
  • Analyze administrative problems and implement effective solutions.

Benefits

  • Comprehensive health, dental, and vision insurance.
  • Flexible Spending Account (FSA) options available.
  • Access to Employee Assistance Program (EAP) for personal support.
  • Tuition reimbursement for eligible educational expenses.
  • Generous vacation and sick leave policies.
  • Defined-benefit pension plan for retirement security.
  • Wellness incentive program rewarding good attendance.
Full Job Description
Salary : $158,437.44 - $192,200.40 Annually
Location : Sacramento, CA
Job Type: Permanent Full-Time
Job Number: 28061-B
Department: County Wide
Opening Date: 09/25/2026
Closing Date: 10/23/2026 5:00 PM Pacific

The Position
This is a continuous filing exam. Next filing cut-offs are at 5:00pm on:

10/9/26, 10/23/26 (Final)
Range A - $13,203.12 - 14,555.08/month
Range B - $13,177.00 - $16,016.70/month


Under executive direction, the Human Services Division Manager plans, coordinates and administers a human services division comprised of several major program sections in the fields of social, health, or community services, or financial assistance; performs related work as assigned.
Examples of Knowledge and Abilities

Knowledge of
  • Administrative principles and methods, including goal setting, program development and administration, and employee supervision
  • Principles and practices of human services programs related to assigned division functions
  • Laws, rules and regulations governing assigned program areas
  • Principles and practices of budget development and administration
  • Social, political and economic issues influencing program administration
  • Available public and private community resources
Ability to
  • Plan, organize, coordinate and administer a comprehensive human services division with large and complex services and programs
  • Select, motivate, manage and evaluate a large staff and provide for their training and professional development
  • Develop and implement goals, objectives, policies, procedures, work standards and internal controls for the division
  • Analyze complex administrative and regulatory problems, evaluate alternatives and adopt effective courses of action
  • Prepare clear and concise reports, correspondence and presentations
  • Exercise sound independent judgment within general policy guidelines
  • Establish and maintain effective working relationships with those contacted in the course of the work

Employment Qualifications

Minimum Qualifications

Any combination of education, training and experience likely to provide the required Knowledge and Abilities for this class as described above. Typical ways include:

Possession of a Bachelor's degree from an accredited college or university in management field such as public administration, business administration, or health services administration; or in a related human service field such as social work, psychology, public health, health sciences, sociology, or a closely related health field such as life sciences or physical sciences; for some positions, a Master's degree may be preferred; additional qualifying experience may substitute for degree on a year-for-year basis;

And

Two (2) years of managerial experience in the field of human services comparable to the County's Health Program Manager or Human Services Program Manager classes.

Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements.

Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click or speak to someone in our office before the cut-off date listed in this notice.

Probationary Period

The probationary period for this classification is twelve (12) months.

Application and Testing Information
APPLICATION
Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply.
County of Sacramento

Department of Personnel Services

Employment Services Division

700 H Street, Room 4667

Sacramento, CA 95814

Phone (916) 874-5593; 7-1-1 California Relay Service

Email [email protected]

Inter-Office Mail Code: 09-4667

www.SacCountyJobs.net

  • Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date.
  • Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date.
  • Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date.
  • Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified.
  • A resume may be included with your application, however it will not substitute for the information requested on the application.


SUPPLEMENTAL QUESTIONNAIRE

Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response.
Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered.

  • Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date.
  • The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification.
  • Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question.
  • If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely.
  • Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question.
  • If you have no experience, write "no experience" for the appropriate question.
  • For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted.
  • If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed, therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete.


FORMULA RATE EXAMINATION (Weighted 100%)

All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination.
This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job.
All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination.
FREQUENTLY ASKED QUESTIONS
Click here for Frequently Asked Questions (FAQ's)
For information regarding County jobs:

EMPLOYEE BENEFITS

At Sacramento County, we strive to provide benefit programs designed to meet our employees' current and future needs and help them as they balance their careers and personal life. County of Sacramento employees have a variety of benefits available. These benefits include:

  • Dental Insurance
  • Vision Benefits
  • Employee Assistance Program (EAP)
  • Flexible Spending Account (FSA)
  • Health Insurance
  • Health Savings Account (HSA)
  • Life Insurance
  • Critical Illness
  • Retiree Health Savings Plan (RHSP)
  • Deferred Compensation


More information can be found on the

TEMPORARY POSITIONS:
Most benefits do not apply to temporary positions.

VACATION:
Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days.

HOLIDAYS:
14.5 holidays per year as recognized by the Board of Supervisors.

SICK LEAVE:
Equivalent to 15 days annually, unlimited accumulation.
TUITION REIMBURSEMENT:
Regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies may be eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement.

RETIREMENT:
The County's defined-benefit pension plan is provided by the County Employees' Retirement Law of 1937 and is managed by the Sacramento County Employees' Retirement System (SCERS) Board of Retirement. For more information, visit the SCERS website,

DENTAL INSURANCE:
For more information, visit the

LIFE INSURANCE:
The County of Sacramento provides a basic life insurance benefit to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction.

For more information, visit the

DEFERRED COMPENSATION:
A deferred compensation program is available through the County 457(b) Deferred Compensation Plan. For more information, visit the

EMPLOYEE ASSISTANCE PROGRAM:
The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as:

  • Legal Advice/Difficult Decisions
  • Marriage or Family Relationships
  • Financial or Credit Worries/Elder Care
  • Alcohol and Drug Abuse


More information can be found on the
WELLNESS INCENTIVE PROGRAM:
The County will recognize and award time off to eligible employees who maintain an excellent attendance record.

FLEXIBLE SPENDING ACCOUNT:
The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses.

DEPENDENT CARE REIMBURSEMENT ACCOUNT:
Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working.

MEDICAL REIMBURSEMENT ACCOUNT:
The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan.

WORKERS' COMPENSATION:
In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California.
FOR MORE INFORMATION, PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS:

VETERAN'S PREFERENCE:
Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes.

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