Mercury

Executive Business Partner - Manager

Mercury • $127K — $159K *
US-Anywhere
+ 2 other locationsRemote
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Experience managing and developing Executive Assistants or Executive Business Partners, preferably in a high-growth environment.
  • Hands-on experience using AI tools to significantly enhance team productivity.
  • Proven ability to partner with VP- and C-suite leaders, with a clear vision for AI-driven executive support.
  • Strong people leadership skills, adept at providing feedback and tailored development to various team members.
  • Excellent judgment in prioritizing needs across individuals and the organization.
  • Curiosity about business operations and new technologies, capable of balancing strategic and tactical tasks.

Responsibilities

  • Lead and develop a high-performing team of Executive Business Partners, setting clear expectations and providing growth opportunities.
  • Establish operating principles for executive support, maintaining balance between consistency and flexibility.
  • Pilot and implement AI tools and workflows that enhance team effectiveness.
  • Plan coverage and capacity for executive support, adapting to organizational changes.
  • Build trusted partnerships with senior leaders to align on priorities and support needs.
  • Redesign systems and processes to improve efficiency and resiliency in executive support through AI integration.
  • Facilitate the flow of information and best practices within the Executive Business Partner team.

Benefits

  • Equity options and stock options in addition to salary.
  • Highly competitive salary ranges relative to the SaaS and fintech industries.
  • Regular updates to compensation based on reliable industry survey data.
Full Job Description
We're looking for a Manager, Executive Business Partners to lead and develop the team that supports leaders across Mercury. You will also provide support for one or two of our executives in addition to managing the team. You'll support a high-performing executive support function that creates leverage for our leaders and helps the broader organization operate at its best - and you'll do it by combining sharp people leadership with a fluency in AI tools and workflows. We want someone who sees AI not as a nice-to-have but as core to what makes an EA team excellent in 2026.

In this role, you'll manage a team of Executive Business Partners, providing coaching, context, and clear expectations while creating consistency in how we support leaders across the company. You'll think holistically about executive support at Mercury - from how we structure coverage and develop talent to how we build and roll out the tools, workflows, and AI-driven systems.

You'll also be a trusted partner to leaders across Mercury, developing a strong understanding of the business and using that context to anticipate needs, identify gaps, and help your team navigate competing priorities. You'll bring both a people-first approach and an operational mindset, and be equally comfortable developing your team, rolling out a new AI tool, or jumping in to solve a complex problem.

What you'll do:
  • Lead and develop a high-performing team: Manage, coach, and develop Mercury's Executive Business Partners, setting clear expectations, providing actionable feedback, and creating meaningful opportunities for growth.
  • Shape how executive support works at Mercury: Establish operating principles and best practices for the function, creating consistency where it matters while preserving the judgment and flexibility required to support different leaders effectively.
  • Advance AI as a core part of how the team operates: Evaluate, pilot, and roll out AI tools and workflows that give your team real leverage and set the bar for AI fluency across the team.
  • Own coverage and capacity planning: Develop a holistic view of executive support needs across Mercury and proactively evolve team structure and coverage as the organization changes.
  • Build trusted partnerships across the company: Partner with senior leaders to understand their priorities and support needs, while supporting your team through the nuances of building effective executive partnerships.
  • Build for scale: Identify patterns and rebuild the systems, processes, tools, and team rhythms - including where AI can replace manual work - that make executive support more effective, efficient, and resilient as Mercury grows.
  • Create connection and context: Maintain the strong connection across the Executive Business Partner team and help information, best practices, and business context flow effectively across functions.
What you'll bring:
  • Experience managing and developing Executive Assistants or Executive Business Partners, ideally in a high-growth or dynamic environment.
  • Hands-on experience using AI tools to meaningfully increase a team's leverage
  • Experience partnering with VP- and C-suite-level leaders and a strong point of view on what excellent, AI-forward executive support looks like
  • Strong people leadership skills, including setting expectations, delivering thoughtful feedback, developing talent, and adapting your management approach to different people and situations.
  • Excellent judgment and the ability to balance the needs of individual leaders, your team, and the broader company when priorities are competing or the path forward isn't obvious.
  • Curiosity about the business and about new tools, comfort moving between strategic and tactical work, and a willingness to jump into the details when needed.

Total Rewards
The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:

$141,800-$177,200 USD

US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area:

$127,600-$159,500 USD

Canadian employees (any location):

$134,000-$167,500 USD

About Mercury

Mercury is a banking and financial services company that provides a range of products and services to individuals and businesses. Their offerings include checking and savings accounts, loans, credit cards, and investment services. The company was founded in 2000 and has since grown to become a leading player in the financial industry. Mercury's mission is to help people and businesses achieve their financial goals, and they are committed to providing excellent customer service and innovative solutions.
Learn more about Mercury
Size
5,000 employees
Industry

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