This Position reports to:
Sales,Business Development Manager
Your role and responsibilitiesIn this role, you will have the opportunity to drive service sales processes, generate service sales opportunities and secure profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long-term customer relationships and ensuring immediate response to specific customer needs and issues.
The work model for the role is:
HybridThis role is contributing to the
BL Power Reliability / AU Energy Service Sales in
North America. Main stakeholders are
our installed base customers across the region.You will be mainly accountable for:
- Penetrating into IB, promoting various upgrades, retrofits, and value-add solutions to the benefit of the customers and ABB.
- Understanding the channel strategy and the establishment of related prices, and preparing sales plans, reviewing them, and proposing recovery plan(s) when needed.
- Generating service sales leads and developing new market opportunities by utilizing market trend information and through identifying and exploring potential new service portfolios.
- Acting as a marketer/salesperson of ABB's service products and solutions during marketing activities (campaigns, trade fairs, exhibitions, conferences, customer meetings).
- Provide world class customer service and supporting following our sales and support processes.
Our team dynamics
You will join a
diverse, collaborative, passionate, and high performing team, where you will be able to thrive.
Qualifications for the role- You are immersed in sales, customer support and the electrical, energy and power generation market
- You have 2-5 years of experience in technical sales and customer support roles
- You are passionate about technology, sales and customer service.
- Degree in Electrical Engineering or Technical Field and/or relevant equivalent experience.
- French is required. English is also required to communicate with customers outside Quebec on a regular basis. (Spanish would be an asset)
- Ability to travel up to 25%
