Syntricate Technologies

Exchange Server Administrator

Syntricate Technologies$90K — $130K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in managing M365 services
  • Expertise in governance, risk, and compliance (GRC) frameworks
  • Strong troubleshooting and problem-solving skills with M365 platform issues
  • Proficient in creating documentation for M365 configurations and best practices
  • Ability to lead cross-functional projects and strategic planning efforts

Responsibilities

  • Design and implement M365 services aligned with security policies
  • Monitor performance and availability of the M365 platform
  • Manage outages and perform root cause analysis
  • Identify and resolve security risks associated with M365
  • Collaborate with IT and business units to enhance productivity
  • Develop key performance metrics to demonstrate IT business value
  • Provide technical support and user training for M365 tools

Benefits

  • Opportunities for professional development and training
  • Supportive team environment that encourages collaboration
  • Flexible work hours including after-hours support
  • Engagement in cross-functional projects
  • Exposure to the latest Microsoft technologies and updates
Full Job Description
Skills Required:
Design, implement and manage M365 services in accordance with global and SPE security policy requirements.
Responsible for the governance, risk and compliance (GRC) of the M365 platform.
Monitor and troubleshoot M365 platform issues, ensuring optimal performance and availability.
Manage outages, identify root cause analysis and resolve all M365 platform issues within allowed service levels.
Proactively identify and remediate security risks pertaining to the platform and product suites.
Develop and maintain documentation for M365 configurations, processes, and best practices.
Collaborate with IT and business units to gather requirements and deliver tailored solutions that enhance productivity.
Stay current with Microsoft 365 updates and features, recommending continuous improvements and new functionalities.
Lead in cross-functional projects and contribute to strategic planning for future M365 initiatives.
Develop key performance metrics to drive business value of IT.
Conduct user training and provide technical support to ensure effective use of M365 tools.
Primarily responsible for SPE's M365 tenant.
Manage outages, identify root cause, and resolve all M365 issues within allowed service levels.
Participate in the change control processes.
Participate in the development of operational procedures and policies.
Communicate change requests, issues and resolutions, event status as well other important matters to all areas of IT and customer departments.
Identify, resolve and escalate business issues as appropriate.
Escalation point for operations support team.
Manage after hours and on-call support.
Develop and maintain project plans for medium to large sized M365 projects
Provide oral and written status reports to IT management and customers

About Syntricate Technologies

Syntricate Technologies Careers

Joining Syntricate Technologies presents an unparalleled opportunity to advance a career in technology with a company at the forefront of digital innovation. Syntricate Technologies is renowned for its commitment to leadership, diversity, and leveraging technology to solve complex problems. This is where professionals come to not just seek job opportunities but to forge lasting careers in an environment that values growth and leadership.

Explore Career Opportunities

Syntricate Technologies is actively hiring and offers a variety of positions that cater to different skills and career aspirations. From entry-level roles to leadership positions, the potential for professional advancement is nearly limitless. Syntricate Technologies is not just a company; it's a place where talented individuals can thrive.

Innovation and Professional Growth

At Syntricate Technologies, innovation isn't just another buzzword—it's the cornerstone of the company culture. Employees are encouraged to push the boundaries of what is possible, bringing groundbreaking solutions to the table. With a team of dedicated professionals, Syntricate Technologies fosters a culture of continuous improvement and professional growth.

Diversity and Inclusion

Syntricate Technologies believes that diversity fuels innovation. With a commitment to creating a diverse and inclusive workplace, the company actively seeks to hire individuals from various backgrounds and experiences. Diversity training is integral, ensuring that all team members feel valued and understood.

Internship Programs and Employment Benefits

For those starting their careers, Syntricate Technologies offers robust internship programs that provide real-world experience and networking opportunities. Interns at Syntricate Technologies gain invaluable industry insights and professional skills that are crucial for future employment. Full-time employees enjoy a comprehensive benefits package that supports both their professional and personal lives. Benefits at Syntricate Technologies are designed to ensure employees are healthy, happy, and secure.

Applying for a Position

To apply for a position at Syntricate Technologies, candidates should prepare a resume that highlights relevant experience and skills. The interview process is designed to assess not only professional qualifications but also a candidate's fit within the company culture. Syntricate Technologies values curiosity, creativity, and a passion for technology.

Stay Connected with Syntricate Technologies Careers

Interested candidates are encouraged to explore the various job opportunities on the Syntricate Technologies careers page. Stay updated with the latest company news, employment trends, and career tips by subscribing to the Syntricate Technologies careers newsletter.

Join Syntricate Technologies

Discover the career possibilities that await at Syntricate Technologies. Search open positions that match your skills and interests. Syntricate Technologies is looking for passionate, driven, and innovative team players ready to contribute to a leading technology company.

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Learn more about Syntricate Technologies
Size
51 employees
Industry

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