Event Sales and Planning Manager

Hyatt

$79K — $90K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in event sales and planning
  • Strong understanding of catering services and event logistics
  • Excellent communication and interpersonal skills
  • Proven ability to manage multiple events simultaneously
  • Experience in upselling and customer relationship management

Responsibilities

  • Manage all event-only bookings from contract to execution
  • Oversee catering details, menu planning, and service delivery
  • Coordinate room-block management and VIP requests
  • Facilitate payment collection and ensure accurate billing
  • Lead communication efforts with clients and hotel operations
  • Conduct hotel tours and participate in internal event meetings
  • Provide planning support for entertainment room bookings

Benefits

  • Sales incentive plan eligibility
  • Opportunities for professional development
  • Health and wellness benefits
  • Access to employee discounts on services
  • Collaborative team environment
Full Job Description
The Event Sales and Planning Manager sells and services catering events and meeting spaces for events only groups. This position oversees all event-only bookings from contract execution through planning and onsite event execution. The role is responsible for upselling, detailing, and servicing groups, function space, food and beverage, menu planning, room-block management and pickup, agenda development, onsite meeting services, hospitality amenities, VIP requests, and accurate and timely billing. The Event Sales and Planning Manager also provides planning-only support for all entertainment rooms only bookings. Additional responsibilities include reviewing contracts and payments, facilitating payment collection, and coordinating communication before, during, and after each event to ensure a high level of service. This manager promotes guest satisfaction through detailed and timely communication with Hotel Operations, hosts hotel tours, maintains strong client relationships, and participates in or leads internal event meetings and client pre-convention meetings. This is a sales incentive plan eligible position. The Salary Range for this position is $79,700 - $90,000

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