FedEx

ESG Reporting & Compliance Principal

FedEx$80K — $95K *
Legal & Accounting
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • HS Diploma or GED required.
  • 3+ years of experience in business or customer service.
  • Strong attention to detail and commitment to accuracy.
  • Excellent analytical and problem-solving skills.
  • Effective written and verbal communication skills.

Responsibilities

  • Perform quality and compliance reviews of customs entries.
  • Provide exceptional customer service to internal and external stakeholders.
  • Verify correct classification of goods for customs clearance.
  • Audit shipments processed through automated systems for accuracy.
  • Collaborate with internal teams to enhance service delivery.

Benefits

  • Hybrid work model available (Monday - Friday, 8:00am - 5:00pm).
  • Focus on continuous improvement and compliance education.
  • Opportunity to work in a supportive team environment.
Full Job Description
Responsible for performing quality and compliance reviews of customs entries and related documentation to ensure adherence to customer requirements, government regulations, and company policies. Supports customs clearance activities by identifying and correcting entry discrepancies, maintaining compliance records, and collaborating with internal and external stakeholders to promote accurate and compliant processing.
  • Review customs entries for accuracy and completeness.
  • Provide exceptional customer service to internal and external customers.
  • Obtain and verify the correct classification of goods for customs clearance using databases, SOPs, tariff resources, government websites, and other approved sources.
  • Review shipments prior to release to ensure all required documentation is available for processing by Operations.
  • Audit shipments processed through automated systems for accuracy and identify opportunities for process improvements, AI enhancements, and customer invoice updates.
  • Solicit, collect, and maintain customs compliance documentation from customers.
  • Handle confidential and sensitive information with the highest level of professionalism and discretion.
  • Collaborate closely with internal teams, departments, and customers to deliver a high level of service and provide training as needed.
  • Contact customers regarding missing or incomplete documentation to ensure compliant customs entry filing.
  • Review customs entries and make corrections when required to ensure compliance with Customs and Border Protection (CBP) regulations, other government agency requirements, customer requirements, and protection of the company's customs bond.
  • Investigate and resolve ABI errors and Census warnings to secure acceptance by U.S. Customs and Border Protection.
  • Verify that the appropriate tariff code is assigned to each shipment line and apply missing tariff classifications when necessary.
  • Ensure all shipments subject to Other Government Agency (OGA) requirements are processed in accordance with applicable regulations and company policies.
  • Create coaching referrals and provide feedback to employees when entry errors are identified to support education, compliance, and continuous improvement.
  • Support additional workgroups and functions, including but not limited to entry processing and cage operations.
  • Performs other duties and responsibilities as assigned.


Minimum Education

HS Diploma or GED required.

Minimum Experience

Three (3) years of business or customer service experience.

Knowledge, Skills and Abilities

Strong attention to detail and commitment to accuracy.
Excellent analytical and problem-solving skills.
Ability to manage multiple priorities in a fast-paced environment.
Effective written and verbal communication skills.
Ability to work independently and collaboratively within a team environment.

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details: Shift: Monday - Friday 8:00am - 5:00pm (Hybrid) Must live within 50 miles of location.

For details on our comprehensive benefits, click here.

About FedEx

FedEx Careers

Join the FedEx team today and be part of a company known globally not just for its reliable shipping and logistics solutions, but for its commitment to innovation, diversity, and professional growth. At FedEx, we believe in nurturing a culture that values every team member's contribution, fostering an environment where everyone can thrive.

Opportunities Await

Whether you're seeking your first job or looking to advance your career, FedEx offers a range of job opportunities across various functions. From operations to marketing, technology to management, FedEx is hiring talented professionals eager to push boundaries and lead in the logistics industry.

Work You'll Do

At FedEx, every position contributes to our success and reputation as a leader in the global market. Join us and help redefine the future of logistics through innovation and technology. Our team members are not just employees; they are innovators and leaders who are crucial to our continued growth and leadership in the industry.

Explore Our Diverse Career Paths

FedEx provides a platform for professional development like no other. With a multitude of career paths and positions, you can find the perfect match for your skills and ambitions. From hands-on operational roles to corporate positions, FedEx empowers you to find your fit and excel.

Internship Programs

Kickstart your career with a FedEx internship. Gain invaluable experience, build your resume, and develop professional skills that will serve you throughout your career. Our internships offer a real-world glimpse into high-level projects and day-to-day operations, guided by leadership committed to your growth and development.

Benefits and Culture

FedEx is dedicated to supporting our team members with comprehensive benefits designed to enhance your life both inside and outside of work. We promote a culture of health, happiness, and engagement, ensuring that every team member has access to career development, diversity training, and leadership programs that pave the way for advancement and personal fulfillment.

Join Our Community

Being part of FedEx means more than just having a job—it means being part of a supportive community. Our commitment to diversity, equity, and inclusion is integral to our business strategy and critical to our success. We encourage networking and collaboration, which are key to fostering innovation and driving growth.

How to Apply

Ready to advance your career at FedEx? Explore our current job openings, submit your resume, and prepare for an interview where you can showcase your unique skills and passion. Our hiring process is designed to identify and engage individuals who are ready to make a difference.

Stay Connected

Keep up to date with the latest from FedEx Careers by joining our talent network. Receive personalized job alerts and insider tips that can help you navigate your career journey with FedEx. Discover the exciting and rewarding opportunities that await at FedEx, where every team member is essential to our success.

Search FedEx Jobs

Find the position that aligns with your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with FedEx today and be part of something bigger.

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Learn more about FedEx
Size
228,000 employees
Market Cap
$44.6 billion
Industry
Net Income
$2.4 billion
Founded
1973
5 Year Trend
+9.2%
Revenue
$74.7 billion
NASDAQ

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