ERP Systems & Solutions Lead

InnServices Utilities Inc.

$110K — $140K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • University degree or college diploma in IT, Computer Science, Information Systems, Business Administration, or a related field.
  • 7+ years of experience in an enterprise systems environment, ideally within a municipal setting.
  • 5+ years of direct experience in ERP implementation or financial systems management.
  • Substantial experience in supporting and maintaining an ERP system in a multi-user environment.
  • Familiarity with cloud-based ERP deployments is required.
  • Project Management Professional (PMP) certification is advantageous.

Responsibilities

  • Lead ERP implementation and lifecycle activities including planning and deployment.
  • Serve as a leader within the ERP team and contribute to planning and strategic initiatives.
  • Provide long-term planning guidance and technical expertise for the ERP system.
  • Collaborate with project leads across various departments to understand business processes and advise on data configuration.
  • Conduct root-cause analyses for system errors and coordinate solutions with internal teams and vendors.
  • Develop ERP-related policies and procedures for system integration based on best practices.

Benefits

  • Work in a forward-thinking, community-focused environment.
  • Opportunity to impact strategic initiatives and organizational goals.
  • Engage in continuous improvement of ERP systems.
  • Professional development opportunities related to ERP technologies.
Full Job Description
Job Title

ERP Systems & Solutions Lead

Requisition #

2026.27

External Closing Date

August 20, 2026

Category

Information Technology

Pay Scale

$110,019 - $140,415 per annum (Based on a 35-hour week)

Location

Innisfil Town Hall - Innisfil, ON L9S 1A1 CA (Primary)

Job Description

Working in a cross-functional and forward-thinking environment, and in support of the Town of Innisfil's Strategic Plan 2030, and our core values of "Community First. Future Ready. Balance Always.", the ERP Systems & Solutions Lead, as part of the ERP implementation team, will be responsible for the implementation, administration, maintenance, support, and continuous improvement of the ERP system, as well as:
  • Leading ERP implementation, enhancement, and lifecycle activities on the technical components including planning, configuration, testing, deployment, stabilization, upgrades, end-user support and continuous improvement.
  • Participating as a leader within the ERP implementation team and providing input on ERP planning and strategic initiatives and participating on project teams and championing the corporate mission and values in the seamless implementation of the ERP system.
  • Providing strategic guidance and direction and long-term planning, as well as technical and functional expertise to support the ERP system during implementation and throughout its operational lifecycle.
  • Collaborating with ERP project leads and subject matter experts across Finance, Payroll, People & Talent and Procurement to learn and understand business processes to provide strategic advice on data configuration to ensure efficient data input to deliver integrated solutions.
  • Leading root-cause analyses for transactional errors, data mismatches, or system process failures, and coordinating required solutions with support from internal teams and the vendor.
  • Developing ERP related policies and procedures to ensure system/data integration based on industry standard best practices and approved Town policies.


Job Requirements

The preferred candidate holds:
  • University degree or college diploma in Information Technology, Computer Science, Information Systems, Business Administration, or related discipline.
  • Minimum of seven (7) years' experience in an enterprise systems environment, preferably in a municipal environment, with at least five (5) years in ERP implementation or financial systems management. Demonstrated ability to understand back-end system data structure.
  • Considerable progressive experience supporting, implementing, administering, or maintaining an ERP system in a multi-user organizational environment.
  • Experience with ERP cloud-based deployments.
  • Project Management Professional (PMP) certification is an asset.


Closing date is August 20, 2026.

To apply to this position, submit your application online through our applicant tracking system. In the event you require an alternate method of submitting your application, please contact the Town's People & Talent team by calling [redacted]. For more information on this position, please review the attached job description under the "Additional Information" heading below.

Union Name

Non-Union

Please note that unless otherwise specified in the job ad, the job posting will close at 11:59 pm on the evening of the closing date.

Additional Information

ERP Systems & Solutions Lead JD

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