Job Summary

Join our team as a Principal Trainer-Epic-Hospital at Home and help shape how employees learn, adopt, and succeed with critical healthcare technology. In this role, you will serve as a training leader, curriculum developer, and project facilitator who ensures users are confident using Epic and related software applications, while supporting effective workflows, policies, and procedures across the organization. Be part of a new move at Grady!

What You'll Do
• Develop, maintain, and improve training curriculum that support user understanding of software applications, workflows, policies, and procedures.
• Build, test, and maintain the Epic training environment to support workforce education needs.
• Partner with application build team leadership and the training manager to assess training needs and develop effective education strategies.
• Serve as a project facilitator and adult education expert for Epic and other software applications.
• Provide guidance and mentoring to credentialed trainers to strengthen training quality and consistency.
• Support go-live readiness and end-user success through effective training and workflow education.

What You'll Bring
• Bachelor's degree
• 3+ years of industry-related training experience in healthcare, information services, or a related area.
• 1+ year of experience working in a healthcare setting.
• Experience providing floor support for an Epic application and demonstrated knowledge of workflows in additional applications during go-live.
• 2+ years of experience developing and editing curriculum.

. Credentialed in at least two major Epic applications
• Experience with Epic Orders, ClinDoc, Ambulatory training/modules preferred.

Core Competencies
These competencies reflect the values and behaviors expected of all Grady team members, regardless of role. They ensure that every employee contributes to safe, high-quality care, positive patient experience, and a collaborative work environment.

1. Patient-Centered Care - Demonstrates a commitment to delivering safe, compassionate, and high-quality care that prioritizes the well-being and satisfaction of patients and their families.
2. Integrity & Accountability - Acts ethically, maintains confidentiality, and accepts responsibility for actions, decisions, and outcomes.
3. Collaboration & Teamwork - Builds positive relationships, works effectively across departments, and supports colleagues to achieve shared goals.
4. Communication - Communicates clearly, respectfully, and effectively with patients, families, colleagues, and leadership.
5. Respect & Inclusion - Creates an inclusive environment by valuing diversity, treating others with dignity, and ensuring equitable care and opportunities for all.
6. Quality & Safety - Adheres to best practices, regulatory standards, and policies to ensure safe, reliable, and high-quality outcomes.
7. Adaptability & Resilience - Responds effectively to change, remains flexible in dynamic situations, and demonstrates resilience under pressure.
8. Continuous Improvement - Seeks opportunities to improve processes, skills, and outcomes through innovation, learning, and feedback.
9. Leadership & Professionalism - Inspires, guides, and develops individuals and teams while modeling professionalism, fairness, and transparency.
10. Employee Experience Focus - Champions a supportive and engaging employee journey that enables staff to thrive and, in turn, deliver exceptional patient care.

Grady Total Rewards
At Grady, we believe in supporting the health, well-being, and growth of every team member. Our Total Rewards package is designed to provide competitive pay and comprehensive benefits that make a difference in your life and career, including:

• Health & Wellness: Medical, dental, vision, and prescription drug coverage.
• Financial Security: Retirement savings plans with employer contributions, life insurance, and disability coverage.
• Work-Life Balance: Paid time off, holidays, and family leave benefits.
• Career Growth: Tuition reimbursement, professional development programs, and opportunities for advancement.
• Employee Support: Employee Assistance Program (EAP), wellness initiatives, and discounts on services.

Grady's Total Rewards are designed to ensure our employees feel valued, supported, and empowered, both at work and beyond.