OverviewThe Application Analyst III is primarily responsible for supporting all aspects of applications that support the operation of the clinic. As well as plans for support escalations, training, and processes such as break/fix and systems change management. The role also tests and supports custom system development.
This is a full-time, salaried position.
Responsibilities
- In addition to the primary responsibilities associated with theApplication Analyst IandApplication Analyst II,
- Plans tier one technical support processes, such as break fix, troubleshooting, and systems change management.
- Plans tier 2 technical support processes.
- Plans training
- Plans systems validation processes to meet regulatory compliance
- Plans system configuration.
- Tests and supports custom system development.
Qualifications
Required:
- High School Diploma or equivalent
- Able to rapidly solve IT systems problems that interfere with or disable clinical operations.
- Ability to identify and triage issues appropriately.
- Ability to organize and prioritize concurrent responsibilities and demands.
- Ability to use initiative and sound judgment in carrying out responsibilities.
- Ability to meet timelines for assigned tasks.
- Ability to train others in how to use systems.
- Ability to build relationships while maintaining appropriate boundaries.
- Ability to work in a complex, fast paced, health care environment.
- Demonstrated interest in advancing technical capability.
- Customer service skills
Preferred:
- BA/BS in related field
- Four years of IT experience; preferably in a health care setting; one year of experience supervising other employees preferred
- MS Visio, Excel
- Transact SQL
- Crystal Reports
The annual base salary range for this position is from $104,458.00 to $165,089.00, and pay offered will be based on experience and qualifications.Although Fred Hutch is not sponsoring most H-1B visas at this time, candidates who already hold an H-1B sponsored by another organization and are currently in the U.S. may be eligible for this position.
Most Fred Hutch jobs require some on-campus work. However, there may be flexibility for certain positions. Please check with your recruiter if you are an out-of-state applicant interested in working outside of the Seattle, Washington area.
Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks).
