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The University of Miami Health System, "UHealth", IT Department has an exciting opportunity for a Full-Time Epic Analyst-Resolute Billing.
The Epic Analyst, Resolute Billing assists Associate Epic Analysts on the team and collaborates with key stakeholders, end-users, and application team members to optimize the application's configuration, function, and access. The Epic Analyst-HIM facilitates day-to-day application support and resolving application issues and provides day-to-day application support and resolving application issues.
Core Responsibilities:
- Serves as a support contact for application end-users. Identifies issues and works to resolve them.
- Designs, develops, implements, and maintains the application.
- Supports all phases of testing and document workflow design.
- Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.
- Provides day-to-day application support, evaluates and resolves service tickets, implements requested application changes, and retrieves requested data promptly.
- Collaborates with trainers on application changes and new features to develop documentation and training strategies.
- Assists with analyzing the impact of information technology in clinical work processes.
- Participates in on-call rotations and support.
- Attends and participates in applicable committees.
- Maintains regular communication with team members and participates in weekly project team meetings.
- Reviews the status of projects and issues on an ongoing basis with leadership.
- Becomes knowledgeable about UHealth's policies, procedures, and business operations.
- Adheres to University and unit-level policies and procedures and safeguards University assets.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. Department Specific Functions:
As an Epic Analyst, Resolute Billing, you will report to the Senior Manager and will be responsible for:
- Providing oversight and leadership to Associate Epic Analysts on the team
- Implementing, building, and modifying the application
- Collaborating with key stakeholders, end-users, and application team members to optimize the application's configuration, function, and access
- Providing day-to-day application support and resolving application issues
- Travel to the job site during go-lives, conferences, rounding, and/or senior leadership meetings.
CORE QUALIFICATIONS:- Bachelor's degree in relevant field
- Minimum 3 years of relevant experience preferably in healthcare or healthcare-related organization
- Epic certification in relevant field required.
- Understanding of duplicate patient management processes preferred
- Ability to communicate effectively in both oral and written form.
- Ability to maintain effective interpersonal relationships.
- Ability to recognize, analyze, and solve a variety of problems.
- Ability to lead, motivate, develop and train others.
- Proficiency in computer software (i.e. Microsoft Office).
- Commitment to the University's core values.
Any appropriate combination of relevant education, experience and/or certifications may be considered.#LI-AS1
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
Job Status:Full time
Employee Type:Staff
