Job DescriptionRole Summary
This role serves as a senior technical leader bridging strategic partnerships and enterprise solution architecture. The position combines partner-facing technology leadership with hands-on solution design, responsible for shaping and delivering complex, multi-service solutions that integrate internal platforms with partner technologies.
The role directly supports revenue growth, joint go-to-market execution, and large-scale client transformation initiatives.
Key Responsibilities:
Partner Technology & Alliances
- Act as the technical lead for strategic technology and consulting partners
- Define and drive joint solution architectures and integrated offerings
- Align partner capabilities with internal platforms and services
- Lead co-innovation efforts and development of reusable partner-enabled solutions
- Serve as a technical advisor to partner executives and internal stakeholders
Solution Architecture & Client Engagement
- Design and deliver end-to-end enterprise solutions across digital operations, CX, automation, and platform services
- Translate client requirements into scalable architectures and operating models
- Work with the SA team on solutioning for strategic pursuits, including RFPs, proposals, and executive presentations
- Engage directly with clients to identify transformation and modernization opportunities
Revenue & Deal Support
- Partner with Sales Executives and Client Partners to shape and win complex deals
- Drive technical solution strategy, differentiation, and risk mitigation
- Align solutions to measurable business outcomes and client value
Standardization & Innovation
- Develop shared services architectures and reusable solution assets
- Promote consistency across architecture, integration, and deployment models
- Identify emerging technologies and drive partner-led innovation opportunities
Qualifications
Required Experience
- 10+ years in enterprise architecture, solution design, or technical consulting
- Experience working with technology partners and alliances in a client-facing capacity
- Proven track record supporting complex sales pursuits and solution delivery
Technical Expertise
- Cloud architecture (Azure, GCP, hybrid environments - Compute / Network / Storage / Security)
- Integration architecture (APIs, platform ecosystems)
- Data, automation, and workflow solutions
- Experience designing multi-service or BPaaS solutions
Leadership & Communication
- Ability to engage executive and technical stakeholders
- Strong collaboration across sales, product, delivery, and partner teams
- Effective at translating business needs into technical solutions
