Fiserv

Enterprise Risk Management Director

Fiserv$150K — $240K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in risk assurance, internal audit, or compliance-related roles.
  • Expertise in evaluating risks and testing controls in regulated environments.
  • Background in preparing risk assessments and reporting for senior leaders.
  • Experience leading complex cross-functional reviews.
  • Ability to communicate risk findings to senior stakeholders.
  • Bachelor's degree in finance, business, information systems, or related fields.

Responsibilities

  • Lead risk and control assessments across business processes to identify and evaluate control effectiveness.
  • Review and assess impact of complex issues and incidents on risk.
  • Design and perform control testing and validate remediation activities.
  • Prepare risk assessments, documentation, and reporting for leadership.
  • Partner with stakeholders to communicate findings and monitor corrective actions.
  • Analyze trends and recurring issues to support risk reporting.
  • Provide guidance on risk assurance practices and governance standards.

Benefits

  • Fuel Your Life program for physical, financial, social, and emotional wellness.
  • Generous paid holidays and time-off policies.
  • No-cost mental health support through Employee Assistance Programs.
  • Peer recognition program with points redeemable for rewards.
  • Access to eight Employee Resource Groups for networking and culture-building.
  • Extensive professional growth opportunities including training and mobility.
  • Comprehensive insurance options available from day one.
  • Retirement planning including 401k match and discounted stock purchase opportunities.
  • Tuition assistance and reimbursement.
  • Paid parental and military leave.
Full Job Description
Job Title
Enterprise Risk Management Director

About your role:

Lead complex risk assurance activities by evaluating control design, assessing operational and compliance risks, and providing independent insight on control effectiveness. Work with business, technology, and risk partners to review high-impact issues, validate remediation efforts, and strengthen governance practices. This role helps improve enterprise risk visibility, support informed decisions, and reinforce a strong control environment.

What you'll do:
  • Lead risk and control assessments across business processes to identify exposures, evaluate control effectiveness, and recommend measurable improvements.
  • Review complex issues, incidents, and process changes to assess risk impact and support appropriate mitigation strategies.
  • Design and perform control testing, document results, and validate remediation activities for identified deficiencies.
  • Prepare and maintain risk assessments, control documentation, issue summaries, and reporting for leadership and audit stakeholders.
  • Partner with senior stakeholders across business and technology functions to communicate findings, align on corrective actions, and monitor progress.
  • Analyze trends, recurring issues, and control performance metrics to identify themes and support risk reporting.
  • Provide subject matter guidance on risk assurance practices, governance expectations, and control documentation standards.
  • Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.


Experience you'll need to have:
  • 10+ years of experience in risk assurance, internal audit, risk management, compliance, controls, or related governance functions.
  • Experience assessing risks, testing controls, and evaluating remediation activities in a regulated or highly controlled environment.
  • Experience preparing risk assessments, control documentation, and reporting for senior stakeholders or audit activities.
  • Experience leading cross-functional reviews of complex processes, issues, or control environments.
  • Experience communicating risk findings, control issues, and recommendations to senior business and technology stakeholders.
  • Bachelor's degree in finance, accounting, business, information systems, or a related field, or equivalent combination of education, related experience and/or military experience.


Experience that would be great to have:
  • Experience in financial services, payments, or enterprise corporate risk functions.
  • Experience supporting Sarbanes-Oxley Act (SOX), operational risk, or regulatory compliance programs.
  • Experience using reporting and visualization tools such as Power BI.
  • Professional certification such as Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), Certified Public Accountant (CPA), or equivalent certification.


How you'll work:
  • This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
  • This role requires use of a computer and audio equipment.


Travel:
  • This role requires occasional travel (up to 5%).


Sponsorship:
  • You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.


Benefits at Fiserv:
  • Fuel Your Life program to support your physical, financial, social, and emotional well-being.
  • Paid holidays and generous time away policies.
  • No-cost mental health support through Employee Assistance Programs.
  • Living Proof program to recognize your peers' extra effort with points redeemable for rewards.
  • Eight Employee Resource Groups to foster a collaborative culture and expand your network.
  • Unparalleled professional growth with training, development, and internal mobility opportunities.
  • Medical, dental, vision, life, and disability insurance options available from day one.
  • Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
  • Tuition assistance and reimbursement program.
  • Paid parental and military leave.


#LI-CR1

Salary Range
$150,000.00 - $240,000.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.

Thank you for considering employment with Fiserv. Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

About Fiserv

CashEdge(R) provides infrastructure that global financial institutions rely on to extend their online channels and enhance customer profitability. CashEdge delivers secure Online Money Movement and Advanced Account Aggregation platforms that power specialized retail banking and advisor applications. These proven solutions enable CashEdge's clients to create compelling online offerings that attract customers, generate revenues, and reduce costs. CashEdge serves top-tier financial institutions around the world. Clients and partners include Vanguard, RBC Financial Group, CIBC, Yahoo! Finance, Digital Insight, First Data, TD Canada Trust, NYCE, Laurentian Bank, Financial Fusion and Corillian. CashEdge has offices in New York and Silicon Valley.

Fiserv Careers

Join the Fiserv team today and be part of a dynamic company known for innovation, leadership, and a commitment to the professional growth of its employees. At Fiserv, we offer more than just job opportunities; we provide a platform where skills are honed, leadership is cultivated, and career aspirations are achieved. Work You’ll Do At Fiserv, we are constantly on the lookout for talented individuals eager to thrive in a culture that fosters growth and diversity. Our team is composed of professionals who lead the way in financial services technology. By joining us, you will collaborate with some of the brightest minds in the industry, working together to solve complex challenges and deliver innovative solutions that impact millions of people every day. Explore Our Job Opportunities Whether you're seeking an entry-level position or a more senior role, Fiserv offers a range of career paths in areas such as software development, project management, financial analysis, and client services. Our hiring process is designed to identify and attract individuals who are not only technically proficient but who also embody our values of integrity and responsibility. Internship Programs Kickstart your career with a Fiserv internship. Our internships provide invaluable workplace experience and networking opportunities that often lead to full-time employment. As an intern, you’ll gain hands-on experience while working on meaningful projects that directly contribute to the company’s goals. Benefits and Culture Fiserv is committed to the well-being and continuous development of our employees. We offer competitive benefits including health, dental, and vision insurance, as well as opportunities for professional development through leadership training and diversity programs. Our culture is one of inclusion, where every team member is valued and has the opportunity to contribute to our success. Career Growth and Development We believe in nurturing the potential of our employees through career development initiatives and continuous learning opportunities. At Fiserv, you will find a supportive environment where you can grow your career through on-the-job experiences, mentoring, and formal training. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with Fiserv today and help shape the future of financial services. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Fiserv. Explore, innovate, and grow with Fiserv. Let your career journey begin here, where you can make a real difference in the world of finance.
Learn more about Fiserv
Size
44,000 employees
Market Cap
$63.4 billion
Industry
Net Income
$958 million
Founded
1984
5 Year Trend
+24.1%
Revenue
$14.8 billion
NASDAQ

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