The Work You'll Do:We are looking for an Enterprise Project Manager to join our European Professional Services team, with the ability to be based in the United Kingdom, Netherlands, or Spain. This is a senior delivery role for an experienced PM who understands the complexity of enterprise SaaS implementations - and who brings deep familiarity with tax compliance, e-invoicing, or regulatory technology.
You will own end-to-end delivery of complex, multi-country e-invoicing and tax compliance implementations for enterprise clients across the EMEA region. You will be the client's primary delivery partner - managing scope, timeline, risk, and stakeholder relationships from kickoff through go-live and Hypercare. You will operate with a high degree of autonomy, and your work will directly impact client satisfaction, revenue recognition, and the reputation of Sovos Professional Services in Europe.
More specifically, you will:
- Own end-to-end project delivery for enterprise e-invoicing and tax compliance implementations across multiple EMEA countries simultaneously
- Serve as the primary point of contact and escalation for client stakeholders - from project teams to C-suite sponsors - throughout the engagement lifecycle
- Develop and maintain detailed project plans, risk registers, issue logs, and status reports; proactively surface risks and drive resolution before they become escalations
- Lead structured project governance - including weekly status meetings, monthly steering committee sessions, and go/no-go decision processes - in alignment with Sovos delivery methodology
- Manage project scope rigorously; identify, document, and drive change orders when client requests exceed agreed SOW boundaries
- Coordinate cross-functional Sovos resources - Solution Consultants, Technical Consultants, SAP specialists, Regulatory, and Product - to deliver against project commitments
- Track and report project hours against PS retainer balances; proactively communicate burn-down status and initiate retainer expansion conversations at appropriate thresholds
- Ensure all project data, time entries, and status records are accurately maintained in Cloud Coach and Sovos project management tooling in real time
- Manage Hypercare periods post-go-live and execute formal project handover to Sovos Customer Support
- Contribute to the continuous improvement of PS delivery methodology, SOW templates, onboarding playbooks, and project governance frameworks
- Provide structured feedback to Product Management on implementation patterns, recurring defects, and enhancement opportunities observed across the client portfolio
What We Need From You:- 7+ years of project management experience, with at least 4 years delivering enterprise SaaS implementations in a client-facing Professional Services environment
- Demonstrated experience managing complex, multi-stakeholder implementations in the tax compliance, e-invoicing, VAT, or regulatory technology space - this is a differentiating requirement
- Proven track record managing projects with enterprise clients (500M+ revenue) across multiple countries and time zones concurrently
- Experience with SAP-integrated implementations (SAP ECC, S/4HANA, or Process Orchestration) is strongly preferred
- Hands-on experience with retainer-based PS engagements, including scope management, change order discipline, and hour burn-down governance
- Familiarity with EMEA e-invoicing mandates - including France (PPF/PDP), Germany (XRechnung/Peppol), Poland (KSeF), and/or Turkey (e-Fatura/e-Arşiv) - is a significant advantage
- Exceptional stakeholder management - able to build trust with client executives and navigate competing priorities without losing delivery momentum
- Strong commercial acumen - understands the relationship between project delivery, revenue recognition, and margin, and manages accordingly
- Proactive risk management mindset - identifies and escalates issues early, documents decisions, and drives accountability without being asked
- Clear, structured communicator - written and verbal - capable of adapting tone and detail level for technical teams, client project managers, and executive sponsors alike
- Comfortable operating with ambiguity and driving clarity in fast-moving, multi-mandate environments where priorities can shift quickly
- Proficiency with project management tooling (e.g. Cloud Coach, Salesforce, Jira, or equivalent PSA/CRM platforms
- PMP, PRINCE2, or equivalent project management certification preferred
- Bachelor's degree in Business, Information Systems, Finance, or a related field; equivalent experience considered
- Fluency in English required; proficiency in French, German, Dutch, Spanish, or Polish is a meaningful advantage given the client base
What Does Sovos Offer You?The tools to enhance your life - because we want you to enjoy your life outside of work and inside!
- An opportunity to work with a global team
- Bi-Weekly Meeting Free Days!
- Mentoring Programs
- Globally recognised Training and Development programs
- Benefits
