Full Job Description
Tech Defenders is looking for an Enterprise Growth Executive.
The Enterprise Growth Executive is responsible for developing, managing, and growing sales and business within a specified territory or account segment. They will establish relationships with enterprise businesses and partner organizations (OEMs/Resellers/VARs). An Account Manager will implement sales strategies and business development skills to locate, qualify, and close new business, as well as deepen relationships with clients to grow year-over-year opportunities.
This role requires excellent communication, organization, and critical thinking skills to work independently and collaboratively across departments, ensuring smooth operations and a successful client experience. You will maintain system records, forecasting tools, and client records to ensure accurate internal and external reporting.
The Enterprise Growth Executive will:
- Embrace and live our core values . Beyond skills, education, or experience, we prioritize team members who align with our driven, team-focused, and collaborative culture. We're an EOS company and pride ourselves on having the right people in the right seats.
- Establish and maintain strong relationships with partner organizations to support direct and indirect opportunities with enterprise clients.
- Follow up on open leads, opportunities, and proposals to close new business.
- Research prospective enterprise clients within a listed territory, including inventory details and contact information, and develop engagement strategies to win new business.
- Attend industry conferences and business events to market the company, build client and partner relationships, and stay ahead of industry trends.
- Collaborate with cross-functional teams to ensure efficient and profitable operations and an outstanding client experience.
- Monitor client orders post-sale to ensure client satisfaction, proactively address concerns, and work with internal teams (especially Operations) to resolve issues.
- Implement high-activity sales strategies, including outreach via email, phone, in-person meetings, and CRM-driven sequences, to increase pipeline opportunities and wins.
- Meet with clients and prospects to build relationships, inspect equipment, and close deals.
- Work closely with marketing to support brand awareness, increase inbound requests, and enhance company exposure.
- Maintain accurate and up-to-date system records, forecasting tools, and CRM entries.
- Stay current with industry developments, regulations, and best practices to maintain a competitive advantage.
- Assist in forecasting device procurement.
- Manage the sales pipeline to ensure targets are met.
- Reach and exceed annual and quarterly unit sales quotas.
- Travel regularly to meet with clients and attend events (10-30%).
Supervisory Responsibilities:
- None.
Education & Experience:
- Associate's Degree in Business or equivalent required.
- Enterprise Channel experience a plus
- 73+ years of experience working in business-to-business (B2B) sales, preferably in the technology, IT asset management, or electronics sectors.
- 2+ years of Customer Relationship Management (CRM) experience.
- 5+ Years Experience working with OEMs, VARs, or in tech-related enterprise sales highly preferred.
Other Knowledge, Skills, & Abilities:
- Technical proficiency with Microsoft Office/Google Workspace, CRM platforms, and internet research.
- Strong verbal and written communication skills.
- Proven negotiation and customer service skills.
- Excellent organizational skills and attention to detail.
- Strong skills in analyzing market trends and data to identify new opportunities.
Environmental Conditions:
- Standard office environment with no exposure to extreme conditions.
- 20% - 30% travel required.
Tech Defenders is proud to reward its valued team members with:
- 401(k) retirement savings plan with company match.
- Choice of health plans, dental, vision, short-term disability, and life insurance.
- Discounted tech devices for you, friends, and family.
- Casual dress code with free TD swag and branded gear.
- Paid holidays, paid volunteer time, and paid time off.
- Tuition assistance eligibility after one year of service.
- Interactive events, company parties, awards, and community service projects.
- Opportunities for autonomy while benefiting from team collaboration and support.
- Growth and professional development support to advance your career.
- Flexible in-office or hybrid work schedules.
If this sounds like the perfect culture for you, dust off your resume and apply today. We'd love to chat with you.