Position Title: Enterprise Data Lead

Department: Global Supply Planning

Work Location: Arlington, TN

Hybrid Schedule: At Helen of Troy, we embrace a flexible hybrid work model designed to support collaboration and productivity. For roles eligible for hybrid work, our standard schedule includes in-office collaboration from Tuesday through Thursday, with the option to work remotely on Mondays and Fridays. Any updates to this model will be communicated in advance. Please note that hybrid eligibility and schedules may vary based on business needs and manager expectations.

What you will be doing:

The Enterprise Data Lead is a newly created, high-visibility role established to serve as the business champion for data governance, data quality, data definitions, and process standards across Helen of Troy. This senior leader will address significant legacy systems and data debt by shifting accountability from a technical problem to a process and behavioral solution. The successful candidate will have the business authority to drive behavior change across all brands, regions, and corporate functions, ensuring data accurately reflects commercial and operational realities.

Data Governance & Policy Leadership

• Serve as the primary Business Champion for data governance, data quality, data definitions, and data processes partnering with IT.
• Partner with Domain Owners and IT to align recommendations regarding governance models, data architecture changes, and strategic policy updates; Act as a Domain Owner for Item Data across the company.
• Define and enforce standard enterprise data definitions and business rules within the technical constraints of the ERP platform to maximize operational efficiency.
• Define enterprise data access guardrails and change control frameworks, while partnering with IT to handle system-level access management.

Process Optimization & Quality Assurance

• Lead the development, optimization, and modernization of core enterprise data processes (e.g., new item and customer setup workflows) to remove operational bottlenecks.
• Partner with IT to develop data quality dashboards, key performance indicators (KPIs), and automated exception reporting.
• Identify behavioral root causes of ongoing data issues and establish durable, performance-linked incentive structures to sustain high data accuracy.

Escalation & Decision Rights Management

• Facilitate decisions crossing the boundary between technical data integrity (IT) and data accuracy (Business Domain Owners).
• Own the data governance processes, standards, access guardrails, and standard hierarchy maintenance as specified in the enterprise RACI matrix.
• Manage the escalation pathway for cross-domain data conflicts (e.g., item-to-customer discrepancies), routing them effectively to the respective Data Councils.

Key Professional Interactions

• Data Councils - This role facilitates the Data Councils (stood up at the item, customer, and vendor levels) to bring together stakeholders biweekly or monthly to review quality KPIs, align remediation priorities, and resolve enterprise blockers.
• Business Domain Owners - This role partners closely with business data Domain Owners, and together with IT Lead to align on recommendations, supporting designated functional leads (Supply Chain for Item Master; Finance for Customer and Vendor Masters) to fulfill explicit accountability for data outcomes.
• Information Technology (IT) Team - This role partners with Director, Supply Chain Systems who owns the system configuration, integrations, and technical control.

Minimum Qualifications:

• Bachelor's degree in Data Science, Business Analytics, Supply Chain Management, Management Information Systems (MIS), Finance, or a related quantitative/business discipline; or equivalent practical experience.
• 10+ years of progressive professional experience in master data governance, enterprise process design, or large-scale supply chain/finance data operations
• 5+ years of operating in a dedicated director-level or senior cross-functional leadership capability within a matrixed corporate environment
• Deep background in master data governance, enterprise process design, or corporate supply chain and finance data operations
• Proven success aligning processes, core systems, and data governance frameworks across business units with historically disparate regional or brand practices
• Working experience navigating ERP platform constraints (Oracle EBS highly preferred) and modern connected planning platforms (such as o9 Solutions)
• Demonstrated ability to drive complex cross-functional behavioral modifications and establish accountability metrics without direct line authority.
• Demonstrated capability in establishing data quality dashboards, automated exception reports, and system change guardrails.
• Ability to work in the United States on a full-time basis.

Preferred Qualification:

• Master of Business Administration (MBA) or an advanced degree in a related field is an asset.

Benefits: Salary + Bonus, Healthcare, Dental, Vision, Paid Holidays, Paid Parental Leave, 401(k) with company match, Basic Life Insurance, Short Term Disability (STD), Long Term Disability (LTD), Paid Time Off (PTO), Paid Charitable (volunteer) Leave, and Educational Assistance.

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The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties required of personnel so classified. Management retains the right to add or to change duties of the position at any time.