Enterprise Cloud Team Scrum Master Hybrid (Onsite at CTC or downtown Harrisburg as needed)
Must reside within 1-hour of Harrisburg
Description:Diversified Systems is searching for an Enterprise Cloud Team Scrum Master to support cloud technology initiatives by coordinating Agile project activities, managing Scrum practices, and supporting communication between technical teams and business stakeholders. This position contributes to the successful delivery of cloud-related projects by tracking work progress, maintaining project documentation, supporting requirements analysis, and helping ensure project objectives, timelines, and deliverables are achieved.
Responsibilities:- Support Agile project management activities for cloud-related initiatives and operational work by coordinating sprint planning, daily standups, sprint reviews, retrospectives, backlog refinement sessions, operational work reviews, and other Agile ceremonies.
- Monitor sprint and operational work progress and assist with tracking work completion, dependencies, service requests, operational priorities, and project milestones using Agile project management and ticketing tools.
- Identify and escalate project risks, impediments, blocked work items, operational concerns, and issues that may impact project schedules, cloud services, or deliverables.
- Work with Cloud Team leadership to set priorities and coordinate cloud operational requests, support activities, maintenance efforts, and service improvement initiatives across Cloud Operations, Cloud Engineering, and Cloud Architecture teams.
- Work with technical teams, cloud engineers, architects, operations staff, vendors, and business stakeholders to document project scope, operational requirements, objectives, assumptions, dependencies, and deliverables.
- Assist with business analysis activities and prepare supporting documentation to facilitate implementation, operational readiness, and organizational change management efforts.
- Facilitate Scrum ceremonies including daily standups, sprint planning, sprint reviews, retrospectives, backlog refinement sessions, and operational reviews.
- Maintain project documentation, status reports, sprint artifacts, risk logs, meeting notes, dashboards, operational metrics, and project tracking systems to support visibility into project and operational performance.
- Prepare project updates, summaries, presentations, and other materials for leadership, stakeholders, governance meetings, and operational reviews.
- Facilitate communication and coordination activities among Cloud Operations, Cloud Engineering, and Cloud Architecture teams to support alignment of priorities, operational activities, project delivery objectives, and cloud service improvements.
- Assist with scheduling meetings, tracking action items, following up on deliverables, and communicating updates, priorities, operational impacts, and timeline changes to stakeholders and leadership.
- Maintain familiarity with cloud technologies, cloud operational processes, Agile methodologies, project management practices, and collaboration tools to effectively support cloud initiatives and communicate with technical stakeholders.
Requirements:- 10 years of experience supporting Agile project management, Scrum delivery practices, or operational coordination activities required.
- Experience using project management, ticketing, collaboration, or work tracking tools required.
- Experience supporting Agile project management, Scrum delivery practices, or operational coordination activities required.
- Familiarity with the Software Development Lifecycle (SDLC) required.
- Knowledge of Agile frameworks (Scrum, Kanban, etc.), Scrum principles, Agile values, and the ability to coach teams required.
- Proven experience facilitating Scrum ceremonies including daily standups, sprint planning, sprint reviews, and retrospectives required.
- Certification such as AWS Certified Cloud Practitioner, Microsoft Azure Fundamentals, or Google Cloud Digital Leader highly desired.