Enterprise Atlassian Engineer, Senior

Technica Corporation

$109K — $132K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Active Top-Secret security clearance with SCI and CI Poly eligibility
  • Bachelor’s Degree in Information Technology or related field, or equivalent experience
  • Minimum of 5 years supporting enterprise IT platforms or collaboration ecosystems
  • Experience administering Jira, Confluence, and Crowd with a focus on workflows and automation
  • Familiarity with Linux administration and PostgreSQL/MySQL
  • Strong communication skills with a focus on stakeholder engagement
  • Ability to thrive in dynamic environments, with prioritization under changing mission needs
  • Familiarity with Agile/SAFe practices for tool configuration

Responsibilities

  • Administer and scale Jira, Confluence, JSM, and Crowd for enterprise operations
  • Triage and resolve support tickets related to access and configurations
  • Enhance workflows, dashboards, reports, and permission models
  • Manage the installation and performance of marketplace apps
  • Oversee access and identity management using Crowd and Microsoft Entra ID
  • Run platform operations including upgrades and monitoring
  • Support compliance documentation, audits, and configuration baselines

Benefits

  • Onsite work environment at a government facility in Washington, D.C.
  • Hybrid work schedule potential with customer approval
  • Collaboration with mission-focused teams in national security
  • Opportunity to work on high-visibility projects that impact public safety
  • Dynamic work environment requiring adaptability and innovation
Full Job Description
Responsibilities

Technica Corporation is seeking a Senior Enterprise Atlassian Engineer, supporting enterprise-level Jira and Confluence administration for a high-visibility national security mission. This hands-on role is critical to modernizing and scaling collaboration platforms across multi-enclave environments. You’ll partner with mission, security, IT, and operations teams to deliver resilient, secure, and high-performing Atlassian solutions that drive federal public safety and national security objectives.

 

Key Responsibilities:

  • Administer and scale Jira, Confluence, JSM, and Crowd for daily enterprise operations. 
  • Triage and resolve support tickets—from access requests to advanced configuration changes. 
  • Improve workflows, fields, dashboards, reports, templates, and permission models. 
  • Manage marketplace apps, including installs, upgrades, troubleshooting, and performance checks. 
  • Oversee access and identity via Crowd, Microsoft Entra ID, and SSO integrations. 
  • Run platform operations: upgrades, patches, deployments, backups, logging, and monitoring.
  • Support compliance needs, including ATO documentation, audits, and configuration baselines.

The position would be located at a government facility in Washington, D.C. and require work to be performed onsite. Any hybrid work schedule would require customer approval. The government has established policies for on-site vs hybrid work which varies across divisions and contracts. Where allowed, remote work must be coordinated with the team lead and/or government POC, ensuring there is zero interruption with the delivery of our services.

 

The annual base salary range for this position is $109,500 – $132,000. Please note that the salary information is a general guideline only. Technica considers factors such as scope and responsibilities of the position, candidate's work experience, education/training, key skills, location, as well as market and business considerations when extending an offer.

Requirements

Required Qualifications:

 

  • Active Top-Secret with SCI and CI Poly eligibility
  • Bachelor’s Degree in Information Technology or related field or equivalent educations and/or experience.
  • Minimum 5 years supporting enterprise IT platforms or collaboration ecosystems 
  • Hands on experience administering enterprise Jira, Confluence, and Crowd with focus on workflow design, automations and plugin management 
  • Familiarity with Linux administration, PostgreSQL, MySQL, and FISMA/ATO compliance
  • Strong written and verbal communication; excels in stakeholder engagement and cross0team collaboration.
  • Comfortable operating in fast paced, dynamic environments; able to prioritize and deliver under shifting mission needs. 
  • Familiarity with Agile/SAFe; able to configure tools to reflect best practice delivery models and ceremonies.
Desired
  • Experience in federal/high security or multioctave environments. 
  • Experience integrating AI enabled capabilities (e.g., classifiers, intelligent routing) into enterprise collaboration platform.

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