Enterprise Application Training Consultant

Category: Business Analysis (functional and technical)

Main location: United States, North Carolina, Raleigh

Position ID:J0726-2628

Employment Type: Full Time

Position Description:

CGI is seeking an experienced Enterprise Application Training Consultant professional to lead training and adoption initiatives for complex enterprise platforms, with a strong emphasis on translating technical functionality into practical business value.

The ideal candidate will have 7+ years of experience in enterprise application training, customer enablement, or implementation consulting-ideally within healthcare payer or other highly regulated industries-and will excel at creating comprehensive learning assets, including instructor led curricula, webinars, videos, and user documentation. This role requires exceptional communication and presentation skills, the ability to rapidly master enterprise software, and close collaboration with cross functional technical and business SMEs to drive user adoption across internal teams and external clients.

This position is located Lafayette, LA, Raleigh, NC, Hartford, CT, or St. Louis, MO.

Your future duties and responsibilities:

Lead training and user enablement initiatives for multiple enterprise applications by quickly becoming a subject matter expert and delivering high-quality learning experiences for both internal teams and external clients.
. Become the functional expert for multiple enterprise applications.
. Develop webinars, videos, user guides, and training curricula.
. Deliver live training for employees, clients, and implementation teams.
. Partner with business and technical SMEs to improve user adoption.
. Continuously enhance training content based on customer feedback.

Required qualifications to be successful in this role:

At least 7+ years in training, customer enablement, learning & development, implementation consulting, or enterprise application support.
. Outstanding verbal and written communication skills with the ability to present complex concepts to technical and non-technical audiences.
. Demonstrated experience creating instructor led training, webinars, eLearning, videos, and user documentation.
. Ability to rapidly learn complex enterprise software and translate functionality into practical business training.
. Experience delivering executive, customer, or enterprise-wide training programs.
. Healthcare Payer or other regulated industry experience preferred.

Education: Bachelor's degree in computer science or related field.

#LI-ARK1

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $80,600.00 $218,200.00.

CGI's benefits are offered to eligible professionals on their first day of employment to include:
. Competitive compensation
. Comprehensive insurance options
. Matching contributions through the 401(k) plan and the share purchase plan
. Paid time off for vacation, holidays, and sick time
. Paid parental leave
. Learning opportunities and tuition assistance
. Wellness and Well-being programs

Skills:

• Delivery management
• Health Care Payers
• Instructional Design and Dev.
• Team Collaboration
• Training Consultancy