Amazon

Enterprise Act Engineer III - AMZ9674124

Amazon$153K — $207K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in Computer Science, Engineering, Mathematics, or related field with one year of relevant experience; or Bachelor's degree with five years of experience.
  • Experience in system administration in Linux or Windows environments.
  • Proficient in computer networking, scripting, and automation.
  • Experience in a role such as Support Engineer or Systems Engineer.
  • Ability to travel domestically and internationally up to 25%.
  • Proven ability to engage directly with enterprise clients.

Responsibilities

  • Design, develop, and support cloud-based mission-critical applications and services.
  • Collaborate with engineering teams and leading technologists.
  • Utilize advanced technologies to enhance customer experiences.
  • Manage enterprise accounts and oversee support cases.
  • Conduct performance analysis and deliver periodic operational reviews to clients.
  • Provide reviews of service disruptions and contribute to prelaunch planning.
  • Advocate for customer requirements and participate in client-requested meetings.

Benefits

  • Comprehensive health benefits.
  • Financial benefits including equity and sign-on bonuses.
  • Broad range of medical and financial incentives.
  • Career development opportunities through extensive training programs.
  • Access to resources promoting work-life balance.
Full Job Description
MULTIPLE POSITIONS AVAILABLE

Employer: AMAZON WEB SERVICES, INC.

Offered Position: Enterprise Act Engineer III

Job Location: Herndon, Virginia



Position Responsibilities:

Design, develop and support global and enterprise companies running cloud-based mission-critical applications, systems, services and features. Work directly with engineering teams and leading technologists. Utilize transformational technologies to ensure flawless customer experience. Manage Enterprise accounts, oversee support cases, and assist customers regarding strategy, project planning, launch, and ongoing operations. Complete analysis and present periodic reviews of operational performance to customer. Provide detailed reviews of service disruptions, metrics, and detailed prelaunch planning. Recommend new offerings for company architecture and provide proactive advice through all phases of the implementation life cycle. Advocate for customer requirements. Participate in customer requested meetings. Utilize all key customer resolution tools across all service groups to facilitate rapid resolution of concerns.

Position Requirements:

Master's degree or foreign equivalent degree in Computer Science, Engineering, Mathematics, or a related field and one year of experience in the job offered or as a Support Engineer, Systems Engineer, or related occupation. Employer will accept a Bachelor's degree or foreign equivalent degree in Computer Science, Engineering, Mathematics, or a related field and five years of progressive post-baccalaureate experience in the job offered or related occupation as equivalent to the Master's degree and one year of experience. Must have one year of experience in the following skill(s): (1) performing system administration in a Linux or Windows environment; and (2) conducting computer networking, scripting, and automation. Domestic and/or international travel up to 25% to perform role responsibilities may be required.

40 hours / week, 8:00am-5:00pm, Salary Range $153,600/year to $207,800/year.

Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit:

https://www.aboutamazon.com/workplace/employee-benefits.#0000

BASIC QUALIFICATIONS

Position Requirements:

Master's degree or foreign equivalent degree in Computer Science, Engineering, Mathematics, or a related field and one year of experience in the job offered or as a Support Engineer, Systems Engineer, or related occupation. Employer will accept a Bachelor's degree or foreign equivalent degree in Computer Science, Engineering, Mathematics, or a related field and five years of progressive post-baccalaureate experience in the job offered or related occupation as equivalent to the Master's degree and one year of experience. Must have one year of experience in the following skill(s): (1) performing system administration in a Linux or Windows environment; and (2) conducting computer networking, scripting, and automation. Domestic and/or international travel up to 25% to perform role responsibilities may be required.#0000

PREFERRED QUALIFICATIONS

Please see job description and the position requirements above.

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
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