Requisition ID :21153

Employment Type :Full Time

Job Category :Sales

Work Location :Norwalk, CT

BRIEF POSITION SUMMARY:

The Enterprise Accounts Executive II leads the National Accounts team in executing strategies that drive profitable sales growth and strengthen enterprise client relationships. This role provides direction and coaching to ensure the team meets performance standards while aligning with corporate objectives. The role works closely with client stakeholders to build strong relationships, support contract negotiations, and implement account strategies that balance revenue growth, profitability, and risk management. In addition, they utilize data-driven insights to monitor performance, generate actionable reporting, and identify opportunities for account expansion. The role develops scalable sales approaches, ensures consistent execution across accounts, and collaborates with cross-functional partners to deliver solutions that maximize customer value. By fostering talent development, reinforcing accountability, and promoting collaboration, the Senior Manager positions the National Accounts team to achieve sustainable growth and deliver long-term client success.

DUTIES AND RESPONSIBILITIES

• Lead and develop the National Accounts team, including hiring, coaching, and preparing associates for future leadership opportunities to strengthen organizational capability.
• Support professional development initiatives, ensuring team members have access to training and resources that align with their career goals and build long-term talent pipelines.
• Manage account portfolios valued at $150M-$350M, executing strategies to drive profitable growth, exceed revenue and margin targets, and meet annual budget commitments.
• Translate corporate direction into actionable account plans, focusing on growth industry segments and coordinating with cross-functional partners to deliver customer and financial results.
• Cultivate strong relationships with senior stakeholders at top accounts, engaging with directors and key decision-makers to advance business opportunities and strengthen partnerships.
• Lead contract negotiations and renewals, balancing pricing, terms, and profitability while ensuring agreements support long-term account health.
• Oversee account performance reviews, utilizing financial analysis and KPI reporting to identify risks, address underperformance, and capture opportunities for improvement.
• Champion customer satisfaction, leveraging NPS, surveys, and feedback to anticipate needs, resolve service gaps, and strengthen retention through collaboration with internal partners.
• Deliver impactful presentations to client stakeholders, highlighting performance outcomes, financial results, and future opportunities.
• Ensure consistent account engagement, monitoring team execution against call-pattern standards and holding team members accountable for delivery.
• Collaborate with field leadership and corporate functions to align resources, meet contractual obligations, and ensure scalable support across national accounts.
• Contribute to enterprise initiatives, representing National Accounts perspectives in e-business, marketing, product, and operational forums.
• Manage team budgets, monitoring sales and expense performance, and providing accurate reporting to leadership.
• Foster a collaborative, high-performance culture, encouraging teamwork, talent growth, and adherence to MSC's Code of Conduct and values.
• Address underperformance proactively, providing coaching, feedback, and corrective action as needed to uphold team standards and business objectives.

QUALIFICATIONS
What You Need:

• Bachelor's degree in business, Finance, or related field strongly preferred.
• 7-10 years of progressive experience in national or enterprise sales, with a strong record of negotiating and managing large account agreements.
• Minimum 5+ years leading account teams or cross-functional projects, with proven success in building high-performing teams, coaching associates, and preparing future leaders.
• Demonstrated ability to achieve and exceed multi-million-dollar sales and margin targets through effective account planning, financial analysis, and solution selling.
• Track record of adapting quickly to changing business conditions while guiding teams to maintain focus on growth and customer success.
• Excellent written, verbal, and presentation skills with the ability to engage senior client stakeholders and internal leaders to drive alignment and results.
• Strong problem-solving and analytical capabilities, with experience in contract negotiations, financial modeling, and ROI-based decision making.
• Solid understanding of e-business strategies and digital tools as they apply to national accounts, with experience driving adoption of technology-enabled solutions.
• Skilled in CRM platforms (Salesforce or equivalent), Excel, and data visualization tools (e.g., Tableau), with strong proficiency in Microsoft Office Suite.
• History of success in competitive sales environments, consistently delivering measurable outcomes and supporting long-term customer and business growth.

Bonus Points If You Have:

• Industrial or manufacturing segment experience preferred

Other Requirements:

• A valid driver's license may be required.
• Position requires 50-60% of travel
• Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods).
• Willingness to comply with customer safety and PPE protocols.

• This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI")

• INDICATES ESSENTIAL DUTIES

To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Compensation starting at $85120 - $133760 with commission opportunities depending on candidate location and experience.

The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change.

Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time.

This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position.