Job DescriptionAllied Universal® is hiring a Enterprise Account Portfolio Manager. The Enterprise Account Portfolio Manager (EAPM) builds strong relationships with a clients' corporate security executives and leadership across multiple states, while collaborating with branch offices and corporate support functions on key client initiatives.
RESPONSIBILITIES:- Relationship Management and Client Intimacy:
- Develop and nurture relationships with enterprise clients and Allied Universal's branch teams, ensuring service level delivery and customer satisfaction through in person and virtual meetings.
- Ability to travel domestic and international, ranging from 35% to 75% of the time based on client and company needs
- Prepare PowerPoint presentations and facilitate client quarterly and annual business reviews
- Time and Operational Oversight:
- Analyze, report and drive operational metrics and KPIs using Allied Universal's Business Intelligence Platform, maximizing efficiency and productivity
- Identify and mitigate security risks: develop and implement security protocols, ongoing training, response plans and solutions to maintain contract compliance
- Financial Performance and Growth:
- Manage the P&L and drive financial performance through budget allocation, revenue growth, profitability, cash collections and expense management; develop strategies to achieve all financial targets
- Collaborate with the sales, marketing, and field leadership to lead a contract renewal or rebid process
QUALIFICATIONS (MUST HAVE):- Must possess one or more of the following:
- Bachelor's degree in Criminal Justice, Business or a related field with a least three (3) years of management experience in a high -workforce environment or service industry
- Associate's degree in Criminal Justice, Business or a related field with five (5) years of management experience in a high-volume workforce environment or service industry
- High school diploma or equivalent with a minimum of seven (7) years of management experience in a high-volume workforce environment or service industry
- Minimum of two (2) years of account management experience driving customer solutions
- Minimum of two (2) years of experience driving operational and financial metrics while demonstrating strong financial acumen
- Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results
- Ability to collaborate across multiple branches and support departments to creatively support client's satisfaction
- Results-oriented problem-solving skills that meet client and employee needs, while running a profitable business
- Proficiency in web-based applications and computer systems, including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations
- Dynamic networking skills displaying a commitment to safety and trust by participating in local community, client and industry events
- Ability to travel 35% to 75% of the time based on client and company's needs
PREFERRED QUALIFICATIONS (NICE TO HAVE):- Military veteran, law enforcement, or contract or proprietary security services experience
BENEFITS:- Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
- Eight paid holidays annually, five sick days, and four personal days
- Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law
PAY:PPO 14417
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