As an Enterprise Account Manager, you will be responsible for building strong, long-term relationships with our enterprise clients. You will serve as a trusted advisor, understanding customer challenges, identifying opportunities for expansion, and driving adoption of our solutions. Your success will be measured by your ability to strengthen customer partnerships, proactively grow your book value, and deliver tailored solutions that align with client needs.

WHAT YOU'LL DO:

• Proactively engage with assigned enterprise customer accounts to understand business needs and communicate product value.
• Build and maintain relationships with key client stakeholders to ensure long-term partnerships and account health.
• Conduct regular QBRs (Quarterly Business Reviews) and account planning sessions to align on goals and identify growth opportunities.
• Deliver tailored product demonstrations (RealGreen, PestPac) aligned to customer priorities and demo certification standards.
• Manage the full expansion sales cycle: from needs discovery through negotiation and closing, including preparation of sales agreements.
• Upsell and cross-sell additional products and services to drive ARR growth across parent and child accounts.
• Maintain a healthy pipeline of whitespace opportunities; achieve monthly, quarterly, and yearly ARR quotas.
• Ensure accurate forecasting, CRM hygiene, and pipeline management within Salesforce.
• Collaborate cross-functionally with internal teams (support, product, sales engineering) to address client needs and ensure customer success.
• Follow best practices in sales methodology (MEDDPICC) to consistently improve win rates.

WHAT SUCCESS LOOKS LIKE:

• ARR Quota Attainment (monthly/quarterly/yearly)
• Daily/weekly/monthly activity targets (call volume, demos set/kept, pipeline progression)
• Successful execution of QBRs and account plans
• Demonstrated expansion across whitespace and multi-product opportunities

WHAT YOU'LL BRING:

• A consultative, relationship-first seller who can expand existing accounts
• Strong business acumen and ability to identify client challenges and map them to solutions
• Self-motivated, organized, and resourceful in driving expansion revenue
• Positive, team-oriented mindset with a passion for building lasting client partnerships
• Proven track record of achieving or exceeding ARR quota
• Strong communication, negotiation, and interpersonal skills with the ability to build trust-based relationships
• Ability to work independently, manage multiple priorities, and navigate complex client organizations
• Proficiency in Salesforce, Salesloft, and sales enablement tools
• Familiarity with MEDDPICC methodology or other enterprise sales frameworks
• 3-5 years SaaS sales/account management experience, preferably with enterprise accounts
• Bachelor's degree or equivalent experience

$90,000 - $190,000 a year

The final offer will be dependent on various factors, including the candidate's qualifications, relevant experience, and the organization's budget. Our Talent Acquisition team will provide more information about the compensation package for this position during the interview process.

WHAT YOU SHOULD KNOW ABOUT US:
• We are laid back but buttoned up. We offer a casual work environment and remote work flexibility and have a passion for developing creative, innovative best in class solutions that directly contribute to the success of our customers
• We care deeply and deliver service and solutions that make a real difference in the lives of our clients and their businesses
• We openly accept others as they are and build strong partnerships based on trust
• Teamwork and collaboration is key to help our colleagues and customers solve their challenges
• Our team is energetic, fun, naturally inquisitive and eager to make an impact, we invite you to join us!

LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT:
• Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote-first Global Work Community that encourages growth, creativity, and collaboration. No matter what stage of your career or where you live, WorkWave is your place to be part of a global company with a startup feel, where your ideas matter and your growth is a priority.

A GLOBAL COMPANY WITH A LOCAL PRESENCE:
• We know that there are benefits of being in the office and working from home. WorkWave promotes a healthy work/life balance and provides employees with the flexibility of collaborating in the office or the option to work virtually if desired. Our teams are well versed at working collaboratively in a fully virtual environment.
• Our HQ is based at our state of the art home office in the historic Bell Works complex located in Holmdel Township, New Jersey. We keep our offices available to all to use when working remotely isn't feasible, or to help with cross training, team building and/or brainstorming.
• We have employees in over 30 states, 7 countries and many regional offices - each with their own set of perks and opportunities to give back to the local community.
• Whether you work remotely or take advantage of one of our offices, you'll find a community of WorkWavers that value diversity, and care deeply about our products, clients, our communities and each other.

RELAX, WE'VE GOT YOU COVERED:
• Employees can expect a robust benefits package, including health and dental and 401k with company match

AND BEYOND...
• Find your perfect work/life balance with our Flexible Time Off policy or generous PTO plan (role dependent) and paid holidays
• Up to 4 weeks paid bonding leave
• Tuition reimbursement
• Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more!
• 24/7 access to virtual medical care with Teladoc
• Quarterly awards based on peer nominations
• Regional discounts and perks
• Opportunities to participate in charitable events and give back to the community

GROW WITH US:
• We understand the impact of attracting and keeping top talent and reward intellectual curiosity and a thirst for personal and professional growth
• Encouraging our employees that already have an intimate knowledge of and passion for our products to apply for other roles within our walls just makes sense!
• Our employees have access to extensive video libraries for soft skill and role specific training available 24/7 and live trainings are provided throughout the year

JOIN OUR WINNING TEAM!
• 10 Time winner of Best Place to Work in New Jersey by NJBiz!
• WorkWave has been recognized with multiple awards for its outstanding products, growth and culture, including the Inc. 5000, SaaS Award, IT World Awards, Globe Awards, Silver Stevie Award for Employer of the Year, and Best Place to Work Inc. Magazine
• Recently named one of The Software Report's 3rd annual list of the Top 100 Software Companies of 2022 (worldwide!)