Michaels Stores

Enterprise Account Manager

Michaels Stores$70K — $95K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent work experience
  • 5+ years of sales experience or industry experience
  • Excellent computer skills including Microsoft Office suite and Sales/Finance software
  • Strong oral and written communication skills
  • Ability to prioritize workload and manage multiple tasks efficiently

Responsibilities

  • Manage the Enterprise B2B sales channel, including tools and processes
  • Develop the sales pipeline through networking, cold calls, and trade shows
  • Cultivate relationships with sales accounts to meet forecasts
  • Develop and implement processes that align with strategic goals
  • Ensure timely deliveries and exceed account expectations
  • Present business growth strategies and proposals to clients
  • Collaborate with internal teams for accurate client account setup

Benefits

  • Opportunity to work with cross-functional teams
  • Professional development through trade show participation
  • Exposure to various B2B sales strategies
  • Flexible work environment with some remote capability
  • Potential for travel to engage with clients and partners
Full Job Description
Artistree-DFW Airport

The B2B Enterprise Account Manager is dedicated to the development and management of accounts within the Artistree B2B Sales Division. This position will manage the day-to-day activities of current Enterprise Accounts, in addition to channel expansion. This team member will work closely with manufacturing and support teams to enable profitable growth, on-time production, and customer satisfaction. The B2B Enterprise Account Manager is responsible for uncovering and developing sales opportunities that strategically align Artistree with client needs.

Major Activities
  • Manage the Enterprise B2B sales channel inclusive of systems, tools, reporting, processes, and partnership within the organization, including contact with existing and prospective accounts within the sales channels.
  • Develop the sales pipeline and grow the business by utilizing networking, cold calls, internet scraping, trade shows, and the store infrastructure for assigned account portfolio.
  • Develop a close working relationship with assigned and new sales accounts to achieve established forecasts and plans.
  • Develop processes, tools, reporting, and resources to align with strategic and financial goals.
  • Prioritize order needs to ensure on-time deliveries and exceed account expectations.
  • Develop and present strategies and proposals to clients in order to grow the business.
  • Work closely with cross-functional teams to ensure new client accounts are set up and documented accurately.
  • Support Trade Shows, including material and client selection, presentations, and follow-up.
  • Ensure quotes are in line with profit targets by channel, accurately documented and tracked for on-time delivery with minimal rework/delays, ensuring positive impacts to relationships, workload, and productivity.
  • Own the relationship with customers and with production teams to ensure order accuracy and timeliness.
  • Analyze and report on channel and client performance in terms of sales, profit, and balance to go tracking.


Other duties as assigned

Minimum Knowledge/Skills/Abilities

Minimum Education
  • Bachelor's degree or equivalent work experience


Minimum Special Certifications or technical skills
  • Excellent computer skills that include Microsoft Office, Excel, Word, Powerpoint, Outlook and Sales/Finance account software


Minimum Type of experience the job requires
  • 5+ years of sales experience or industry experience


Other
  • Excellent oral and written communication skills
  • Strong ability to multi-task and prioritize workload
  • Excellent office and organizational skills with an emphasis on attention to detail
  • Ability to be a self-starter and work without supervision
  • Must be able to quickly understand new information
  • Good problem-solving skills a must
  • Travel 15-30%


Preferred Education
  • Bachelor's degree in Business


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