Zendesk

Enterprise Account Executive

Zendesk$90K — $130K *
US-Anywhere
+ 2 other locationsRemote
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • BA/BS degree or equivalent experience required.
  • Minimum of 8 years in cloud/software B2B sales with a strong sales track record.
  • Consistent achievement of sales targets in 2 of the last 3 years; President's Club membership is a plus.
  • Experience working with customers generating revenues of $1 billion or more.
  • Proven ability to sell to C-level executives in Enterprise accounts.
  • Expertise in multi-month, value-centric sales cycles with proof of concept.
  • Familiarity with Salesforce, Outreach, Clari, Seismic, and Looker.

Responsibilities

  • Directly drive revenue growth by acquiring new Enterprise customers.
  • Identify opportunities to cross-sell products to existing customers.
  • Nurture key customer relationships to ensure satisfaction and retention.
  • Leverage data insights to enhance prospecting and retention strategies.
  • Create quarterly territory plans to increase market share.
  • Understand Zendesk products to align with client objectives.
  • Lead complex sales cycles, negotiating and closing high-value deals.

Benefits

  • Hybrid work model allowing flexibility between office and remote work.
  • Commitment to inclusion and diversity in the workplace.
  • Opportunities for professional growth and collaborative learning.
  • Access to resources and support for applicants with disabilities.
Full Job Description
Enterprise Account Executive We9re looking for a high-performing Enterprise Account Executive based in Canada with a strong hunter mindset and a proven track record of winning new business in the B2B SaaS space. In this role, you9ll focus on prospecting, opening doors, and closing new enterprise logos while building Zendesk9s footprint across the Canadian market. This is a revenue-generating role for someone who thrives on creating pipeline, uncovering opportunities, and turning cold/warm outreach into meaningful enterprise relationships. You9ll be responsible for engaging executive stakeholders, navigating complex sales cycles, and bringing Zendesk9s solutions to new customers who can benefit from our platform. What You9ll Be Doing 3 Directly drive top-line revenue growth by acquiring new Enterprise customers across Canada. 3 Build and execute a hunter-led territory plan to identify, prospect, and penetrate target accounts. 3 Create and maintain a healthy pipeline of qualified new business opportunities through outbound prospecting, networking, referrals, and partner alignment. 3 Lead complex, consultative sales cycles with multiple stakeholders, including multi-month deals and proof-of-concept stages. 3 Establish trusted relationships with C-level and VP-level executives, positioning Zendesk as a strategic partner. 3 Deliver compelling, value-based presentationsthat align Zendesk9s solutions to customer business objectives. 3 Collaborate with internal teams to improve prospecting strategy, accelerate deal progression, and maximize win rates. 3 Consistently maintain an accurate forecast and exceed quarterly and annual new business targets. 3 Stay current on Zendesk products, competitive positioning, and trends shaping the Canadian enterprise SaaS market. 3 Leverage data, insights, and territory intelligence to prioritize outreach and uncover whitespace in target accounts. What You Bring to the Role: 3 BA/BS degree or equivalent experience required. 3 8+ years of enterprise sales experience in cloud/software B2B sales, with a strong focus on new logo acquisition. 3 A proven history of exceeding quota, with strong consistent performance in 2 of the last 3 years; President9s Club recognition is a plus. 3 Expertise in navigating complex sales cycles and renewals, including multi-month, value-centric processes with proof of concept stages. 3 Experience in managing customer relationships with organizations generating revenues $1B billion+. 3 A history of successfully selling to VP and C-level executives in Enterprise accounts. 3 Outstanding presentation, negotiation, and deal-closing abilities. 3 Experience creating and leveraging territory and account plans. 3 An entrepreneurial spirit, a collaborative mindset, and a drive for personal and professional growth. 3 Demonstrated industry experience, with the ability to navigate industry trends and dynamics and build relationships with key decision-makers and champions. 3 Familiarity with key Sales tools such as Salesforce, Outreach, Clari, Seismic and Looker. 3 Ability to travel to customer locations. #LI-LM5

About Zendesk

Zendesk is a customer service software company headquartered in San Francisco, California, USA. It is listed on the New York Stock Exchange with the symbol ZEN and is a constituent of the Russell 2000 Index. The company provides a cloud-based customer support platform which allows quicker and easier interaction between businesses and customers. Zendesk has over 4,000 employees and serves 150,000 customers in 160 countries. The company was founded in 2007 by Mikkel Svane, Morten Primdahl, and Alexander Aghassipour.
Learn more about Zendesk
Size
2,570 employees
Market Cap
$10.3 billion
Industry
Net Income
-$218.1 million
Founded
2007
5 Year Trend
+33.7%
Revenue
$1 billion
NASDAQ

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