Location: USA Remote Status: Fully Remote (#LI-Remote)

Position Overview

As an Enterprise Account Executive, you will be a key driver of growth within our North American Enterprise Sales organization, responsible for acquiring some of the largest and most recognizable brands in the United States. This is a true hunter role focused on opening new doors, creating opportunities where none exist, and leading complex enterprise sales cycles from initial engagement through close.

You will serve as a trusted advisor to senior business and technology leaders, helping organizations transform how they engage with customers through AI-powered customer experiences. Your primary objective is to consistently exceed revenue targets by building executive relationships, uncovering strategic business initiatives, and positioning LivePerson's Conversational AI platform as a catalyst for measurable business outcomes. Reporting to the Director of Sales, this role sits within our Field Sales organization and plays a critical role in accelerating LivePerson's growth across the US enterprise market.
You Will: Key Responsibilities & Impact

Strategic Sales & Territory Leadership:

• Own and execute a strategic territory plan focused exclusively on acquiring net-new enterprise customers and creating new business opportunities within a defined target market.
• Build and maintain a robust pipeline through proactive prospecting, executive outreach, relationship building, partner engagement, and targeted outbound sales strategies.
• Lead complex, multi-stakeholder sales cycles from initial engagement through close, navigating technical, operational, financial, and executive buying committees to secure transformational new business.
• Consistently achieve and exceed annual revenue targets by generating qualified pipeline, creating demand, and winning new enterprise logos.

Executive Engagement & Value Positioning:

• Develop relationships with executive decision-makers across Customer Experience, Contact Center Operations, IT, Digital, Marketing, and Sales organizations.
• Engage C-level stakeholders with compelling business cases that connect AI-driven transformation initiatives to measurable financial and operational outcomes.
• Position LivePerson as a strategic business partner by leveraging industry expertise, competitive insights, and a consultative, value-based sales approach.
• Utilize the MEDDPICC framework to effectively qualify opportunities, manage complex deal cycles, and deliver accurate forecasting.

Cross-Functional Collaboration:

• Operate as the CEO of your territory, coordinating internal stakeholders across Business Development, Solutions Consulting, Product, Marketing, Legal, and Professional Services to drive successful outcomes.
• Partner closely with Customer Success and Product teams to ensure customer feedback, market trends, and competitive intelligence inform future innovation.
• Champion customer needs internally while maintaining momentum throughout the sales process and ensuring an exceptional buying experience.

You Have: Required Skills & Qualifications

Professional Experience & Education:

• 6+ years of quota-carrying sales experience, including at least 4+ years selling complex enterprise software solutions into large organizations.
• Demonstrated success acquiring net-new enterprise customers and consistently exceeding quota in highly competitive markets.
• Experience selling SaaS, AI, Customer Experience (CX), Contact Center, CCaaS, BPO, or adjacent enterprise technology solutions.
• Strong background in strategic, value-based selling, including executive-level discovery, business case development, and multi-threaded account engagement.
• Bachelor's Degree or equivalent experience.

Technical & Operational Expertise:

• Strong understanding of enterprise technology trends, digital transformation initiatives, and the growing impact of AI on customer engagement.
• Ability to confidently engage both business and technical audiences, translating complex technology into business value.
• Highly disciplined in pipeline management, account planning, forecasting, and CRM hygiene.
• Experience navigating long, complex sales cycles involving multiple stakeholders, procurement teams, and executive decision-makers.

The base salary range for this role will be between $140,000 - $160,000 USD. Final compensation will be determined by a variety of factors, including, but not limited to your location, skills, experience, education, and/or professional certifications.
Our Benefits & Perks

We are committed to supporting the complete well-being, health, financial security, family, and professional growth of our permanent employees.
Health & Wellbeing

• Medical, Dental, and Vision Insurance: Comprehensive plans to support your health needs.

Wellness Resources: Access to wellbeing resources and programs including our EAP plan.Health & Mental Support: Access a confidential and free Employee Assistance Program (EAP), providing professional counseling.
Financial Security & Growth

• 401(k) Retirement Plan: To help you plan for your financial future by offering both the plan and a 4% employer match (100% match on the first 3% contribution and 50% match on the next 2% contribution)

HSA & FSA Plans: To help you plan for health related expenses on a pre-tax basis

• Employee Stock Purchase Program (ESPP): Participate and receive a discount on company shares, allowing you to directly share in LivePerson's success and growth.
• Additional Insurances: Basic and supplemental life insurance, Accidental Death & Dismemberment (AD&D) insurance, long-term and short-term disability insurance coverage, legal plan, identity theft protection plan, and critical illness supplemental insurance.
• Development: Access to internal professional development resources.

Time Away & Family Support

• Flexible Paid Time Off (PTO): Discretionary PTO package for flexible days off with manager approval.
• Paid Public Holidays.
• Generous Parental Leave Policy: Including maternity/paternity support and fertility services.

Workplace Flexibility

• Remote-First Model: This role is fully remote (#LI-Remote), offering excellent work-life balance and flexibility. We also maintain dedicated WeWork space for those who wish to meet colleagues or collaborate in person.