Full Job Description
Bazaarvoice is looking for an extraordinarily talented individual to join our world-class sales team as an Enterprise Account Director, Anchor. You are the type of person who craves a complex challenge and is unafraid to constantly push yourself outside your comfort zone to protect and grow our most critical relationships. We are looking for a unique, elite sales professional who can masterfully manage and defend a vital, broad territory-carrying the entire retention, renewal, and strategic expansion process from start to finish on your own merits, leadership, and expertise. This doesn't mean you won't have support - you'll be part of a larger account team where partnering and collaborating with your peers is critical to your success.
Primary Duties of the Role:
37Confidently defend, retain, and protect our largest enterprise accounts, cementing the position of our high-ROI solution as a business-critical asset.
37Continuously demonstrate the evolving value propositions of our products and services to ensure long-term client loyalty and brand advocacy.
37Drive deep, conversational discovery dialogue with existing enterprise customers to uncover organizational shifts, new pain points, and expansion opportunities.
37Align seamlessly with the client's IT and technical leadership, confidently navigating security, integration, and architecture discussions.
37Partner deeply with the client's marketing, ecomm, and merchandising executives, mapping their broader organization to secure trust and buy-in from key decision-makers.
37Navigate complex legal, procurement, and commercial aspects of enterprise contracts with the client's legal team while leveraging our internal counsel to efficiently secure long-term renewals.
37Demonstrate passion, executive presence, and energy both externally with senior client stakeholders and internally with cross-functional Bazaarvoice teams.
37Consistently manage, forecast, and protect a high-value pipeline, communicating proactively and transparently with leadership throughout each phase of the renewal and growth process.
Skills and Experience Necessary for the Role:
373+ years of relative experience in enterprise software sales, strategic account management, or renewals, with a proven track record of managing high-value books of business.
37Masterful ability to map complex enterprise accounts, identify influential decision-makers, and formulate sophisticated account strategies to secure renewals and generate expansion interest.
37Proven ability to successfully qualify, manage, and execute major enterprise renewals to consistently meet or exceed net revenue retention targets.
37Exceptional ability to articulate a grand vision that resonates with enterprise executives and demonstrates ongoing, measurable business value.
37Expert-level experience using advanced two-way discovery to uncover deep customer needs and seamlessly match our evolving solution suite to those needs.
37Effectively create, validate, and articulate ROI during high-stakes negotiation processes to deliver the utmost value to both the enterprise client and Bazaarvoice.
$140,000 - $280,000 a year
At Bazaarvoice, we carefully consider multiple factors when determining compensation. Since we believe the transparency and integrity builds trust, we want to share that we expect the OTE (on target earnings) for this position to be in the range listed above is based on Bazaarvoice's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training, and skill level. While this is a good faith estimate of the expected OTE range, Bazaarvoice reserves the right to pay outside this range if these assumptions and understandings are modified as we progress through the interview process. Your recruiter can share more about the OTE range and total compensation package during the hiring process. If this compensation is somewhere close to your desired range, we encourage you to apply!