Requisition #: 1370 Job Title: Enterprise Network Admin II Job Title for Careers Page: Enterprise Network Admin II Location: Shaw AFB Clearance Level: Secret Required Certification(s): • DoD 8570 IAT Level 2 (Security+) or higher; and • Cisco Certified Network Professional (CCNP) or equivalent certification SUMMARY Responsible for the install, operation, maintenance, administration and management of Enterprise network infrastructure and systems to ensure services are operational and available with minimal interruption. This includes the switches, routers, encryption devices, cabling and other equipment providing data connectivity. JOB DUTIES AND RESPONSIBILITIES • The candidate shall provide cryptographic equipment/COMSEC support, as required, as an alternate COMSEC custodian. Responsibilities include, but are not limited to, installing, configuring, operating and maintaining encryption devices; performing hardware, software or firmware upgrades; and loading, rekeying and remotely managing encryption devices; and handling, managing and securing COMSEC material IAW AFMAN 17-1302-O, Communications Security Operations. • Provide Tier 2 technical support • Add and remove client devices (e.g., PCs, Thin Clients, VoIPs, VoSIPs, VTCs, DVTCs, peripherals, etc.) from networks; • Operate and maintain call manager (Cisco Unified Communications Manager); implement add, moves and changes; and manage DHCP reservations; • Update and patch network equipment, firmware and software to ensure configuration and cybersecurity compliance; • Operate and maintain access control systems; and manage and configure MAC address authentication; • Operate and maintain network monitoring and analysis tools; and detect, analyze and resolve network infrastructure and systems problems; • Monitor and control network performance, utilization and capacity to ensure optimal performance, availability, serviceability and recoverability; • Evaluate current infrastructure, research current technologies/solutions; and provide hardware/software upgrade and replacement recommendations for end-of-life/end-of support COTS products • Assist with the tracking and management of COTS licenses, warranties, service level agreements renewals for network equipment and software; • Support interior existing and new network cabling/wiring infrastructure (fiber and copper) to include installing, testing, troubleshooting, repairing and replacing cabling/wiring; and ensure cabling/wiring and patch panels are properly installed and labeled IAW Telecommunications Industry Association and Electronic Industries Alliance (TIA/EIA) and local standards; • Assist with circuit actions • Set-up, tear-down, configure, troubleshoot and maintain deployable communications suites (e.g., ECKs); • Update and maintain Enterprise network configuration and connectivity drawings, diagrams and engineering and installation documentation QUALIFICATIONS Education, Background, and Years of Experience • Bachelor's degree in Computer Science or Networking; or • 4+ years Switching and Routing Network experience; • AND • DoD 8570 IAT Level 2 (Security+) or higher; and • Cisco Certified Network Professional (CCNP) or equivalent certification ADDITIONAL SKILLS & QUALIFICATIONS Required Skills • Ability to work independently and as a team • Ability to brief colleagues and leadership • Excellent customer service skills • Ability and willingness to learn • Ability to work in a high energy environment WORKING CONDITIONS Environmental Conditions • Contractor site with 0%-10% travel possible. Possible off-hours work to support releases and outages. General office environment. Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are not hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. Strength Demands • Sedentary - 10 lbs. Maximum lifting, occasional lift/carry of small articles. Some occasional walking or standing may be required. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Physical Requirements • Stand or Sit; Walk; Repetitive Motion; Use Hands / Fingers to Handle or Feel; Stoop, Kneel, Crouch, or Crawl; See; Climb (stairs, ladders) or Balance (ascend / descend, work atop, traverse)