Purpose

Uses specialized knowledge to support key areas of the organization related to an area of expertise. Uses data, research analysis, critical thinking & problem-solving skills to support colleagues & leadership in achieving organization’s strategic objectives. Serves as a peer influencer & may direct a project or project team by applying industry experience & specialized knowledge.

Note: “patients” refers to patients, clients, residents, participants, customers, members

Essential Functions 

Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.

Work Focus:

Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution.

Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience.

Responsible for distribution of analytical reports. 

Process Focus:

Utilizes multiple system applications to perform analysis, create reports & develop educational materials.

Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized.

Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge.

Data Management & Analysis:

Research & compiles information to support ad-hoc operational projects & initiatives.

Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making.

Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts.

Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.

Functional Role (not inclusive of titles or advancement career progression)

The Engineering Project Lead serves as a force multiplier within Product Engineering, responsible for advancing engineering work products with speed, discipline, and predictability. This role owns the coordination and sequencing of engineering effort across teams and platforms, manages interdependencies, and embeds delivery learnings to reduce friction and rework. In parallel, the QA function integrates quality controls directly into the build process — spanning test strategy, automation, and validation of non-functional requirements — acting as a critical quality gate between Build and Run. This role operates in close partnership with the IT Planning organization, as well as Operations and Engineering teams, ensuring that delivery cadence, quality outcomes, and planning commitments remain tightly aligned across the full IT delivery lifecycle. Together, these functions accelerate iteration velocity, reduce operational rework and audit risk, and ensure that patient-facing capabilities are delivered with the reliability and stability of Trinity Health's clinical and operational environment demands.

Project Coordination & Delivery

• Organizes and sequences engineering effort across Product Engineering teams, ensuring work products advance with speed, discipline, and predictability.

• Manages interdependencies across teams and platforms, identifying blockers early and driving resolution to maintain delivery momentum.

• Coordinates with upstream project teams to apply delivery learnings consistently, reducing friction, rework, and unplanned delays.

• Maintains cadence and execution focus within Product Engineering by facilitating sprint ceremonies, tracking progress, and communicating status to stakeholders.

• Partners with the IT Planning organization to align engineering delivery commitments with portfolio-level planning, resource forecasts, and program milestones.

Quality Assurance

• Embeds quality controls directly into the engineering process through the design and execution of test strategies spanning functional, integration, and non-functional requirements.

• Develops and maintains automated and manual test coverage across shared platforms, integrations, and AI-enabled capabilities.

• Acts as a quality gate between Engineering and Operations, validating releases prior to deployment and ensuring defects are identified, documented, and resolved before production.

• Reduces downstream incidents, audit risk, and support burden through disciplined QA practice and consistent application of release standards.

• Collaborates with Operations teams to ensure that quality standards and release criteria reflect operational realities and support burden thresholds.

Process & Continuous Improvement

• Identifies opportunities to improve engineering delivery processes and QA practices, recommending and implementing solutions that increase throughput and reduce operational rework.

• Collaborates with engineering leads and product owners to align coordination and quality efforts with program goals and patient-facing reliability standards.

Minimum Qualifications

• Bachelor’s degree in IT, Computer Science, Engineering, or related field; or equivalent combination of education and experience

• 3–5 years of experience in IT and/or project management

Additional Qualifications (nice to have)

• Experience with QA/testing processes or release activities

• Agile or Scrum experience

• Experience with tools like ServiceNow, Jira, or similar

• Basic knowledge of cloud (Azure, AWS, GCP)

Physical & Mental Requirements & Working Conditions (General Summary)

Direct Healthcare Services / Indirect Healthcare / Support Services:

• Exposure to conditions which may be considered unpleasant to sight, touch, sound & / or smell. Occasional

• Exposure to fumes, odors, dusts, mists & gases, biohazards / hazards (mechanical, electrical, burns, chemicals, radiation, sharp objects, etc.).      Occasional

• Exposure to or subject to noise, infectious waste, diseases & conditions.     Occasional

• Exposure to interruptions, shifting priorities & stressful situations.      Frequent

• Ability to follow tasks through to completion, understand & relate to complex ideas / concepts, remember multiple tasks & regimens over long periods of time & work on concurrent tasks / projects.     Continuous

• Ability to read small print, hear sounds & voice / speech patterns, give / receive instructions & other verbal communications (in-person & / or over the phone / computer / device / equipment assigned) with some background noise.     Continuous

• Perform manual dexterity activities & / or grasping / handling.     Occasional

• Ability to climb, kneel, crouch & / or operate foot controls.     Occasional

• Use a computer / other technology.     Continuous

• Sit with the ability to vary / adjust physical position or activity.     Frequent

• Maintain a safe working environment & use available personal protective equipment (PPE).     Occasional

• Comply with applicable Code of Conduct, policies, procedures & guidelines.     Continuous

• Ability to provide assistance in the event of an emergency. Occasional

Direct Healthcare Services:

• Perform activities that require standing / walking with the ability to vary / adjust physical position or activity.     Occasional

• Lift a maximum of 30 pounds unassisted.     Occasional

• Use upper & lower extremities, engage in bending / stooping / reaching & pushing / pulling.     Occasional

• Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous

• Encounter worksites (e.g., patient homes) or travel to worksites that may have variable internal & external environmental conditions.     Occasional

• Perform work that involves physical efforts (e.g., transporting, moving, positioning & / or ambulating patients).     Occasional

Indirect Healthcare / Support Services:

• Perform activities that require standing / walking with the ability to vary / adjust physical position or activity.     Occasional

• Lift a maximum of 30 pounds unassisted.     Occasional

• Experience of long periods of walking / standing / stooping / bending / pulling & / or pushing.   Occasional

• Encounter a clinical / patient facing / hands on interactive work environment.     Occasional

• Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions.     Continuous

• Work outdoors with variable external environmental conditions.      Occasional

Average Workday Activity: Occasional - O (1% - 33%), Frequent - F (34% - 66%), Continuous - C (67% - 100%)