Apple

Engineering Program Manager, Enterprise Technology Services

Apple$130K — $180K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in engineering or technical program management, emphasizing large cross-organizational changes.
  • Proven ability to navigate ambiguity and create operational models from the ground up.
  • Hands-on expertise with major enterprise work-tracking systems like Jira or Azure DevOps, including advanced reporting.
  • Experience in developing and advocating for large taxonomies and their adoption across diverse teams.
  • Exceptional skills in cross-functional collaboration with both technical and non-technical stakeholders.
  • Strong verbal and written communication tailored for executive and varied audiences.
  • Comfortable with high-profile visibility and managing complex, shifting project scopes.

Responsibilities

  • Own and execute program strategy from inception to deployment.
  • Define the operational model and equip a champion group for team engagement.
  • Partner with owners of service catalogs and workforce management tools to ensure data integration.
  • Collaborate with senior PM leadership to align hierarchy designs
  • Conduct focused pilot programs to validate approaches and scale successful models.
  • Adapt and refine strategies based on direct pilot outcomes while managing ongoing execution.
  • Actively engage in large-scale taxonomy and tooling efforts as a craft.

Benefits

  • Opportunity to work in a high-visibility, impactful role with ambiguity and creative challenges.
  • Access to a supportive team that values innovation and adaptability.
  • Collaboration with executive leadership and cross-functional teams.
  • Potential to shape the future direction of tools and systems within the organization.
  • Work in an environment that encourages personal growth and professional development.
Full Job Description
Description

You'll own this program end-to-end - setting strategy, defining the operating model, building and equipping a champion group that engages teams directly, and partnering with service catalog and workforce management tool owners so engineering work-tracking data flows reliably into the systems that depend on it. You'll work closely with senior PM leadership across Apple to align on hierarchy design, run focused pilots that prove the model, and generalize what works.

This is a high-visibility, ambiguous-by-design role. There is no template to follow - the right approach will be discovered as the program runs. We're looking for someone who is comfortable building the plan while delivering it, who can balance diplomacy with directness, and who treats large-scale taxonomy and tooling work as a craft.

Minimum Qualifications

8+ years of experience in engineering program management, technical program management, or a closely related role driving large, cross-organizational change.

Demonstrated track record of leading multi-team programs from ambiguous starting conditions to durable operating models - defining the approach as you go, not following a template.

Hands-on fluency with enterprise work-tracking systems (Jira, Azure DevOps, ServiceNow, or equivalents) at scale, including how their hierarchies, saved searches, and reporting work in practice.

Experience designing or evolving large taxonomies (services, products, capabilities, ownership domains) and the diplomacy to drive adoption of those structures across teams that already have their own conventions.

Strong cross-functional partnership skills, comfortable working with engineering leaders, PM peers across the company, finance and ops partners, and individual contributors with deep domain expertise.

Excellent written and verbal communication skills, with the ability to communicate effectively across executive, peer, and individual contributor audiences.

Comfort with ambiguity, sustained scope, and high-visibility executive attention.

B.S. degree in Engineering, Computer Science, Information Systems, or a related field, or equivalent practical experience.

Preferred Qualifications

Experience as an admin or platform-team partner for an enterprise work-tracking or engineering systems platform - knowing not just how to use the tool, but how it's configured and operated.

Familiarity with service catalogs, CMDBs, or similar reference structures used to organize engineering work and ownership.

Experience integrating work-tracking systems with workforce management, capacity planning, or financial planning tools.

Track record using LLM-assisted workflows to accelerate large-scale data cleanup, classification, or migration tasks.

Experience leading or partnering with distributed champion or community-of-practice models for tooling adoption.

Strong judgment on when to escalate, when to slow down, and when to ship the imperfect version that gets the program one step further.

Advanced degree in a related field is welcome but not required.

About Apple

Apple is a corporation that designs, manufactures, and markets mobile communication and media devices, personal computers, portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings. It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores. Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation. Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine. The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.

Apple Careers

Join Apple, a place where extraordinary people gather to do their best work. Our ever-expanding global team is at the forefront of innovation and leadership in the tech industry. At Apple, we're not just building products—we're crafting the kind of wonder that revolutionizes entire industries. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Work You’ll Do Embark on a journey with Apple’s market-leading team to help some of the world’s most influential companies navigate their path to digital mastery with cutting-edge technology and services. Transform industries and touch lives with your unique ideas at Apple. Here, you’ll lead through a unique position at the intersection of technology, creativity, and robust industry expertise. Collaborate with a global team of professionals who are at the top of their game in technology and design. Apple isn’t just a company, it’s a community of innovators and passionate thinkers. Introducing the Apple Innovation and Leadership Initiative We are building a market-leading team to drive our efforts in delivering groundbreaking solutions and services. At Apple, job opportunities are abundant, offering you the chance to explore diverse roles from engineering to marketing, all designed to empower your career growth. Do Innovative Work Join the largest group of creative and technical experts in the world—professionals dedicated to redefining what’s possible through technology and innovation. Deliver targeted solutions through a depth and breadth of expertise that’s unmatched, driving forward our commitment to excellence and leadership in every project we undertake. Be Part of a Great Team Engage in a wide range of projects utilizing Apple’s technology and resources. Harness the unparalleled capabilities, global scale, and joint solution development that only Apple can offer. Future-Proof Your Career Advance your career with limitless opportunities at Apple. Go as far as your ambition takes you with unmatched training, development, and certification support. Explore Discover how Apple is leading the way in tech innovation: [With iOS] Businesses can streamline operations and enhance customer interactions... READ MORE Smart home technology integration that sets the standard for convenience and security... READ MORE The Apple Experience Our combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Apple for new strategies and solutions that drive growth and innovation in the digital era. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Whether you’re seeking a professional role, an internship, or a leadership position, Apple offers a variety of employment opportunities. SEARCH APPLE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Apple, a company committed to diversity, innovation, and leadership. Explore job opportunities, employment benefits, and the culture of growth and innovation at Apple. Prepare your resume, hone your interview skills, and ready yourself for a career at one of the most prestigious companies in the world. Join us in pushing the boundaries of what is possible.
Learn more about Apple
Size
154,000 employees
Market Cap
$2,074.3 billion
Industry
Net Income
$63.9 billion
Founded
1976
5 Year Trend
+11.5%
Revenue
$294.1 billion
NASDAQ

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