About the RoleWe are seeking an Engineering Manager at Chime's San Francisco, CA office.
The base salary offered for this role will begin at $250,000 and up to $270,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
In this role, you can expect to- Plan, direct, or coordinate activities in such fields as software engineering.
- Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
- Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
- Review project plans to plan and coordinate project activity.
- Oversee the design, development, and deployment of platform solutions using AWS services (e.g., DynamoDB, Kinesis, EC2) and databases like Postgres, ensuring high-quality, scalable, and secure infrastructure solutions that align with business objectives.
- Work closely with engineering and product leaders to identify use cases, define requirements, and drive technical decisions that support quality, performance, scalability, reliability, and security for the platform.
- Promote a culture of innovation, encourage creative problem-solving, and drive continuous improvement by fostering a collaborative environment for your team to thrive in while taking smart risks.
- Mentor engineers at all levels, providing guidance on career development and technical skills, while empowering the team to solve complex infrastructure challenges and fostering a growth-oriented environment.
- Establish clear team objectives and align them with broader business goals, ensuring effective execution of initiatives.
- Regularly evaluate progress and adjust priorities to meet evolving needs.
- Ensure that the platform infrastructure is designed and maintained to meet high standards for reliability, availability, and performance, with proactive monitoring and rapid incident response processes.
- Act as a key contributor to overall engineering initiatives, collaborating with other leaders across the company to enhance platform capabilities and continuously evolve the technical strategy in alignment with company goals.
- Must be available to work on projects at various, unanticipated sites throughout the United States. Telecommuting is permitted.
To thrive in this role, you must have- Master's degree in Computer Science, Engineering or related field and 5 years of experience in the job offered or in a software engineering manager/director-related occupation.
- Position requires at least 5 years of experience in each of the following skills:
- Utilize experience with leading and mentoring a team of software engineers by offering constructive feedback, resolving challenges, and fostering continuous professional growth to enhance team performance and drive technical excellence;
- Utilize experience with cross-functional collaboration with engineering, product, security, and compliance teams while translating complex infrastructure topics into clear insights for executives, enabling strategic alignment and impactful decision-making.
- Position requires at least 2 years of experience in each of the following skills:
- Utilize knowledge of AWS services such as Dynamodb and Kinesis to architect, build, and deploy scalable, high-performance platform solutions that drive business-critical outcomes;
- Utilize advanced knowledge of Event-driven software architecture principles to design and implement low-latency, secure data streaming pipelines that support real-time data processing at scale;
- Utilize knowledge of tools including Terraform, CircleCI, ArgoCD, AWS CloudFormation, Docker and Kubernetes to enhance the reliability, scalability, and resiliency of platform infrastructure;
- Utilize knowledge of tools like Datadog, GitHub Actions, PagerDuty and AWS CloudWatch to drive observability, reliability, and incident management;
- Utilize experience with forging strategic relationships with third-party vendors, aligning support capabilities with large-scale platform needs and business objectives;
- Utilize experience with a customer-centric culture, spearheading innovation and initiatives to enhance overall engineering productivity and drive continuous platform optimizations.
#LI-DNI
What we offer for our full-time, regular employees- Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you're coming in regularly or are part of our fully remote program, you'll stay engaged with your work and teammates.
- In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute
- Competitive salary based on experience
- 401k match plus great medical, dental, vision, life, and disability benefits
- Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
- 1% of your time off to support local community organizations of your choice
- Annual wellness stipend to use towards eligible wellness related expenses
- Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
- Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
- In-person and virtual events to connect with your fellow Chimers-think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
- ♥ A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
