Engineering Manager - Infrastructure

Assort Health

• $150K — $180K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of software engineering experience, with at least 2 years in a managerial role
  • Proven ability to build and lead high-performing teams in dynamic environments
  • Strong understanding of designing, building, and scaling production infrastructure
  • Experience with distributed systems, cloud infrastructure, and observability practices
  • Expertise in Kubernetes, GCP/AWS, and data infrastructure
  • Systems-thinking approach balancing reliability, performance, and cost
  • Flexibility to manage architecture, implementation, and developer support as needed.

Responsibilities

  • Lead and mentor a high-performing infrastructure and platform team.
  • Build and scale platform systems that support AI products.
  • Own cross-functional systems ensuring reliability and performance.
  • Make technical decisions on GCP infrastructure and monitoring.
  • Collaborate with product engineering teams to enhance developer efficiency.
  • Design and implement internal tools to boost engineer productivity.
  • Tackle complex infrastructure challenges independently with a focus on balance.

Benefits

  • Competitive compensation with salary and stock options.
  • Annual budget for professional development and training opportunities.
  • Office setup stipend for a comfortable workspace.
  • Comprehensive health coverage including medical, dental, and vision.
  • Flexible PTO policy to support work-life balance.
  • Complimentary meals and snacks to fuel employee performance.
  • Fitness stipend to support health and wellness.
  • Commuter benefits to ease transportation costs.
  • 401(k) plan to help employees save for retirement.
Full Job Description
About the Role

As an Engineering Manager at Assort Health, you'll lead a team building AI-powered products that help patients access the healthcare they need - from our patient-facing voice AI agents to the platforms and workflows that power them.

You'll lead infrastructure at Assort, owning platform foundations, observability, CI/CD, developer tooling, and cross-cutting systems that enable every engineering pod at Assort to ship faster and operate more reliably. You'll build a high-performing team, set technical direction, and help great engineers execute. We expect you to be technical and hands-on when it matters: leading architecture reviews, debugging incidents alongside the team, and setting the bar for how the team uses AI coding tools to ship faster.

What You'll Do
  • Lead a high performing infrastructure and platform team, including hiring and coaching.
  • Build and scale the platform systems that power Assort's AI agents - observability, CI/CD pipelines, developer tooling, and reliability infrastructure.
  • Own cross-cutting systems and services that span multiple product teams, ensuring consistent reliability and performance.
  • Drive technical decisions on GCP infrastructure, Kubernetes, monitoring/alerting, and data infrastructure.
  • Partner with product engineering teams to unblock them, improve developer velocity, and maintain operational excellence.
  • Design and ship internal tools and automation that make every engineer more productive.
  • Enjoy a high degree of autonomy, tasked with solving complex infrastructure problems while balancing reliability, cost, and developer experience.
What We're Looking For
  • 5+ years of software engineering experience, with 2+ years in an engineering manager role
  • A track record of building and leading high-performing engineering teams in fast-moving environments
  • Strong engineering fundamentals and a demonstrated ability to design, build, and scale production-grade infrastructure or platform systems.
  • Experience with distributed systems, platform engineering, cloud infrastructure, observability, or SRE practices
  • Strong systems-thinking: you balance reliability, performance, cost, and developer experience under uncertainty
  • Experience with Kubernetes, GCP/AWS, Grafana/Prometheus, data infrastructure, and infrastructure-as-code
  • Willingness to wear multiple hats-from architecture and implementation to incident response and developer support. Comfortable with rapid iteration, experimentation, and learning from failure in a fast-paced environment.


Benefits & Perks for Assorties
  • Competitive Compensation - Including salary and employee stock options so you share in our success.
  • Lifelong Learning - Annual budget for professional development, plus training opportunities to help you grow.
  • Office Setup Stipend - We'll outfit your in-office workspace so comfy as it's productive.
  • Top-Tier Health Coverage - Medical, dental, and vision insurance, because your health comes first.
  • Flexible PTO - We trust you to take the time you need to recharge and come back ready to crush it.
  • 🥗 Meals & Snacks - Lunch, dinner, and snack breaks that fuel great ideas.
  • Fitness Stipend - Your wellness matters. We reimburse monthly membership costs to support your health.
  • 🚆 Commuter Benefits - We cover eligible transportation costs to make your trip to work easier.
  • 401(k) - Build your retirement savings.

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