About the TeamSana is an AI lab building superintelligence for work.
We believe organizations can accomplish their missions faster when humans can effortlessly access knowledge, automate repetitive work, and learn anything with the help of agentic AI.
As part of Workday, we are committed to building AI that augments humans.
If that's a mission that excites you, you're in the right place.
About the RoleAbout the roleWe believe that everything starts with learning. And that by changing the way the world learns, we can change the world for the better. If that's a mission that excites you, you'll be in great company at Sana. Join our NYC team as an Engagement Manager and work alongside a team of highly motivated people from previous workplaces such as Google AI, Spotify, BCG, and McKinsey. Our Impact team is known for its adaptability, entrepreneurial spirit, and relentless pursuit of excellence, embodying our core belief that learning is the foundation of all meaningful change.
In the Impact team, we work very closely with the companies who choose Sana. Together we problem solve, design solutions and implement them to drive change. Ultimately we measure ourselves through the impact we achieve through rolling out and adopting Sana. Our challenges are to continually learn and adapt to meet the unique needs of each company and team, and implement the creative solutions that make us proud of what we have achieved. While doing so we define what the future Sana's customer success, solution engineering and deployments teams will look like. By scaling this team, we create a significant impact on how people learn, across every industry, and across the globe.
What will help you thrive- Are naturally curious, always seeking to learn, and view every challenge as a growth opportunity.
- Possess grit and determination, allowing you to weather setbacks and persist towards your goals.
- Are driven by excellence, striving for greatness in everything you do.
- Embody humbleness, always ready to learn from others and unafraid to admit when you're wrong.
- Are deeply committed to our mission of changing the way the world learns, and have a genuine passion for global business development.
- Possess an entrepreneurial spirit, with the mindset of a founder and the readiness to build our customer success team.
- Are impact-driven, motivated to make a difference and continuously push the limits of what's possible.
What we offer- Help shape AI's future alongside brilliant minds from Google, Apple, Spotify, Notion, Slack, Databricks, and BCG.
- Competitive salary complemented with a competitive RSU program.
- Swift professional growth in an evolving environment, supported by a culture of continuous feedback and mentorship from senior leaders.
- Work with talented teammates across 5+ countries, and global customers, from our beautiful office in Stockholm.
About YouBasic Qualification: - 3-5 + years of progressively responsible experience in Enterprise software implementation, management consulting, or customer success / professional services roles.
- Direct experience leading complex implementation projects in medium or large enterprises, with responsibility for scope, timeline, budget, stakeholder management, and outcomes.
- Minimum Educational Requirement Bachelor's degree (or foreign equivalent) in Business, Management, Information Systems, Computer Science, Engineering, or a closely related field.
- A Master's degree in a related field is preferred but not required. In lieu of a bachelor's degree, the employer will accept an equivalent combination of education and progressively responsible experience.
- Fluency in English is mandatory; additional languages are a plus.
Other Qualifications: You will thrive in this role if you:
- Are naturally curious, always seeking to learn, and view every challenge as a growth opportunity.
- Have strong project and program management skills, with a solid track record leading complex implementations in a Professional Services or Customer Success environment.
- Are comfortable engaging with C-level and senior stakeholders, with excellent communication and presentation skills.
- Possess grit and determination, allowing you to weather setbacks and persist towards ambitious goals.
- Are driven by excellence and high standards in planning, execution, and stakeholder management.
- Embody humbleness and a collaborative mindset, always ready to learn from others and co-create solutions.
- Are deeply committed to our mission of changing the way the world learns and have a genuine passion for driving customer impact.
- Are strong at building relationships, working cross-functionally, and influencing internal and external stakeholders.
- Can manage multiple priorities and engagements in parallel, maintaining structure and clarity for all parties involved.
- Promote a positive and inclusive working environment and contribute to the culture of the Impact team.
- Have international and/or cross-cultural experience and are comfortable working with global customers.
Workday Pay Transparency StatementThe annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here.
Primary Location: USA.NY.New York City.Sana
Primary Location Base Pay Range: $117,500 USD - $176,300 USD
Additional US Location(s) Base Pay Range: $99,300 USD - $176,300 USD
Our Approach to Flexible WorkWith Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply
spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
