Position Overview As part of the Services team, lead the definition of the Services account strategy, facilitate and support the successful generation of revenue against financial goals derived through the Services delivery business across account portfolio. Build business relationships with the Siemens account team, Siemens delivery teams and Customer stakeholders aligned to Siemens Industry Software'(DISW) Country and Zone objectives.
Contribute and support business planning to accomplish goals of Services. Develop financially quantified Services proposals with moderate complexity for Customers and align with their business needs.
Expand and grow Services revenue in alignment with Siemens DISW Country level objectives. Provides direction in Services coverage and capacity resource planning and alignment with the Services delivery teams and Customers, where medium sized teams are needed.
Works under self-management on Services opportunities of medium to high complexity scope. Provides guidance and mentoring across Country boundaries to Engagement and Solution Architects.
Engagement Definition
- Contribute to the value planning activities with the Sales Account Manager, Portfolio Development and Pre-Sales Business Development team
- Use commercial and business acumen to lead the robust review and handover of the desired solution ensuring that the defined project scope can be delivered within time, budget and quality goals
- Identify and engage with other Siemens team members as needed to support opportunity growth
- Determine and obtain concurrence for the customer specific Service engagement model and translate into the Statement of Work, adhering to global standards and legal requirements
- Regularly communicate with various levels of the Siemens and customer teams including executive level messages
- Develop the project scope definition using the Services Delivery Framework and tools
- Thoroughly define the project estimate using the Services Delivery Framework based estimating process
- Identify and convey the initial project risks including their assumptions, mitigations, and dependencies for projects of moderate complexity
- Maximize the resource options and costing model for the project/program (e.g. Global Delivery Network (GDN), Partners, Contractors) in order to achieve efficiency for the customer and commercial viability for Siemens
- Prepare and review the detailed Statement of Work documentation and obtain Siemens' and the customers' acceptance
- Recognize the need for engagement with the Siemens legal, commercial and leadership teams to resolve customer engagement terms
- Lead the Services negotiation activities with the customer and clearly establish the conditions for project change
Responsibilities - Sell consulting and learning (training) services to create a healthy backlog
- Coordinates and monitors all technical projects for a major customer
- Engagement or program office with multiple, large, complex projects
- Serves as liaison between the company and client in order to ensure all targets and requirements are met
- Ensures that projects are completed on schedule and within budget
- Works on highly complex projects with multiple projects occurring simultaneously
- Responsible for long-term, significant new business with their customer
- Mentor and coach for Technical Project Management
Required Knowledge/Skills, Education, and Experience Skills & Knowledge:
Participates with other senior leaders to establish strategic plans and objectives. Makes decisions in administrative or operational matters and ensures operations' effective achievement of objectives. Works on complex issues where analysis of situations or data requires an in-depth knowledge of the company. Participates in the development of methods, techniques and evaluation criteria for projects, programs, and people. Ensures budgets and schedules meet corporate requirements. Regularly interacts with executives and/or major customers. Interactions frequently involve special skills, such as negotiating with customers or management or attempting to influence senior level leaders regarding matters of significance to the organization.
- Previous leadership experience in either selling or executing large and complex Enterprise PLM, ERP or MES projects.
- Willingness and ability to travel up to 40%. (Travel extent depends on the project/program location)
- Canada citizen, Permanent Resident or work status in Canada required.
Education & Work Status: - BS degree in Mechanical and/or Manufacturing Engineering, Computer Science, Technology, or MBA.
- Qualified Applicants must be legally authorized for employment in Canada. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in Canada.
Preferred Knowledge/Skills, Education, and Experience Bilingual (French and English) preferred
Siemens Software. Transform the Everyday #LI-PLM
#LI-HYBRID
#SWSaaS
