Engagement Manager/Project Manager

EnterBridge

• $80K — $110K *
Richmond, VA 23223In-Person
Business Services
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 3-6 years of experience in customer implementations or consulting roles
  • Bachelor's degree in business, information systems, data analytics, economics, or related field
  • Strong organizational and stakeholder management skills
  • Ability to translate complex workflows into actionable plans
  • Effective communication with both business and technical stakeholders
  • Curiosity about new technologies
  • Strong analytical and problem-solving skills

Responsibilities

  • Lead engagement planning and budgeting
  • Direct timely, quality delivery of software implementation
  • Manage engagement economics and risks
  • Partner with clients to analyze system needs
  • Provide recommendations on executing client strategies with technology
  • Facilitate executive buy-in of proposed solutions
  • Perform root cause analysis for testing or execution issues
  • Define deliverable structure and gather requirements from stakeholders
  • Manage engagement team and act as liaison between client and development team
  • Act as project manager on engagements
  • Maintain client relationships with updates and reviews
Full Job Description
What you will Do
  • Lead engagement planning and budgeting.
  • Direct on time, quality delivery of custom software implementation.
  • Manage engagement economics.
  • Manage engagement risk.
  • Partner with clients to analyze and understand their system needs.
  • Provide recommendations on the best way to execute client strategies with technology investment.
  • Facilitate buy-in of proposed solutions from top management levels at the client.
  • Perform root cause analysis of issues identified in testing or system execution.
  • Defining deliverable structure and content including requirements gathering from stakeholders.
  • Manage engagement team, act as the bridge between the client and software development team.
  • Act as a project manager on each engagement.
  • Manage relationship with clients including weekly status updates, billing discussions, client satisfaction reviews, etc.


What you will Bring
  • 3-6 years of experience customer implementations or consulting roles
  • Strong organizational and stakeholder management skills, you can juggle multiple accounts and timelines.
  • Ability to translate complex workflows into actionable implementation plans.
  • Ability to work effectively with both business and technical stakeholders.
  • Bachelor's degree in business, information systems, data analytics, economics, or other relevant field of study.
  • Curiosity about new technologies.
  • Strong analytical and problem-solving skills.
  • Excellent communication and presentation skills.
* Ladders Estimates

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