Role description

Engagement Manager - Core Banking Solutions

Delivery Manager II

You Are:

We are seeking an experienced Client-Facing Engagement Manager to lead engagements within the Community Banking and Credit Union marketplace. The ideal candidate will have experience in working with Core Banking platforms, legacy systems such as Jack Henry, FIS, and Fiserv, and proven experience in systems integration.

The opportunity:
• Serve as the primary point of contact for clients during delivery, ensuring successful delivery of complex banking technology projects.
• Lead discovery sessions, document engagement scope, and develop roadmaps for core banking modernization and integration initiatives with subject matter experts and key stakeholders.
• Manage end-to-end project lifecycle, including planning, execution, and stakeholder communication.
• Collaborate with internal teams and vendor partners to design and implement solutions that align with client objectives.
• Support business development efforts by identifying opportunities and supporting proposal development.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What you need:
• Core Banking Expertise: experience working with platforms such as Jack Henry, FIS, Fiserv, and related legacy systems.
• Integration Experience: Proven track record in integrating core banking systems with ancillary applications (payments, lending, CRM, etc.).
• Community Banking & Credit Union Market Knowledge: Understanding of regulatory requirements, operational challenges, and technology trends in the U.S. market.
• Consultancy Background: Experience in a consulting environment with strong client-facing skills and ability to manage multiple engagements.
• Project Leadership: Skilled in managing complex projects, budgets, and timelines while maintaining high client satisfaction.
• Communication & Relationship Management: Exceptional ability to build trust and influence senior stakeholders.
• Qualifications
• 8+ years of experience in banking technology consulting, with at least 3 years in client-facing leadership roles.
• Experience with Jack Henry, FIS, Fiserv systems and integration projects.
• Strong understanding of U.S. community banking and credit union ecosystems.
• PMP or similar project management certification is a plus.

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location: Remote

Compensation Range: $130,000-$195,000

Benefits

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company's 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company's 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company's 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

What we believe:

We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honor our commitments and act with responsibility in all our relationships.

#UST

#CB

#LI-AP6

#LI-Remote