Position DescriptionWorking with current and prospective clients of the Firm, use your talent to implement and manage endpoint computing infrastructure, provide training to technical and non-technical staff, and troubleshoot technical issues for a variety of companies. Learn and grow your credentials by attending professional conferences, obtain certifications to expand your professional knowledge of Endpoint Infrastructure. The Endpoint Infrastructure Engineer will work as a business advisor to provide timely, high quality client service to our mid-market clientele. The successful candidate will have excellent communication skills (written and oral), problem solving skills, a strong work ethic, and good client relations.
Responsibilities include: - Perform the implementation, configuration, and administration of endpoint infrastructure at client sites
- Serve as a national resource and escalation point for projects across all regions
- Identifying and escalating cross selling opportunities
- Establishing rapport and trust with key client decision makers
- Excellent verbal, written and interpersonal communication skills and ability to interact with external clients
- Ability to multi-task and manage a variety of projects at once
Basic Qualifications:- Minimum one to three years' experience with related endpoint infrastructure technologies such as SCCM, Intune, AVD, Jamf, AWS Workspace, and MDT.
Preferred Qualifications:- IT consulting experience with mid-market clients a plus
- Microsoft or other similar manufacturer specific certifications
- SCCM, MDT and Intune implementation and administration experience
- AVD implementation and administration experience
- Office365/Microsoft365 implementation and administration experience
- Application packaging experience is a plus
- Experience with MDM solutions is a plus
- Scripting experience (Powershell, Batch, VB) is a plus
- Windows 10/11 deployment and migration experience
- Strong customer service orientation
- Strong problem solving skills and ability to provide hands-on technical support
- Ability to work both independently and as part of a larger team
- Willingness to work out of various client offices
- Willingness to travel throughout the country area as needed
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.
At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $62,800 - $103,400
Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
