Royal Bank of Canada

End User Services - Audit and Controls

Royal Bank of Canada • $90K — $120K *
Toronto, ON M3C 0E3In-Person
Information Technology
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5+ years in IT Risk Management or Internal Audit with focus on controls and compliance
  • Strong understanding of risk management frameworks (e.g., SOX, ITGC)
  • Expert technical writing skills for audit and control documentation
  • Exceptional relationship-building skills with stakeholders
  • Proven experience managing multiple risk remediation projects
  • Knowledge of industry frameworks like ITIL, NIST, COBIT

Responsibilities

  • Collaborate with IT and risk teams for compliance oversight
  • Monitor Key Risk Indicators (KRIs) related to various technology areas
  • Ensure compliance with regulatory and internal audit requirements
  • Design and document control procedures for technology infrastructure
  • Develop and maintain comprehensive audit-ready documentation
  • Partner with technology owners to drive remediation plans
  • Lead the Audit and Controls team to track and report remediation status

Benefits

  • Comprehensive Total Rewards Program including bonuses and flexible benefits
  • Supportive leaders who promote development through coaching
  • Opportunity to make a meaningful impact on enterprise risk management
  • Work in a dynamic and high-performing team
  • Challenging work opportunities within a global organization
  • Access to world-class training programs in financial services
Full Job Description
Job Description

What is the opportunity?

The Technology Infrastructure Risk Manager will play a critical role in driving risk governance, compliance, and controls integration for RBC Technology Infrastructure (TI). This role will form the Audit and Controls team within End User Services Technology Risk, responsible for ensuring technology risk compliance, audit readiness, and effective remediation across RBC and affiliate technology organizations.

What will you do?

Risk Governance & Compliance
  • Collaborate with IT departments (cloud, mainframe, database, middleware, operations, DR), enterprise risk, security teams, and 2LOD to ensure RBC and CNB technology maintains compliance across technology-related Risk, Audit, and Regulatory findings
  • Monitor and manage Key Risk Indicators (KRIs): IAM, ITSM, Issue Management, Audit, Vulnerability and Patch Management, EOL, TSS, Openshare, NPID
  • Ensure compliance with regulatory, internal risk, and audit expectations while fostering a culture of proactive risk management


Controls & Documentation Leadership
  • Design, document, and maintain control procedures and frameworks for technology infrastructure
  • Develop comprehensive audit-ready documentation including control matrices, risk registers, and audit closure packages
  • Execute evidence collection for risk controls within End User Services
  • Create clear, detailed remediation documentation and audit-ready deliverables


Remediation Management
  • Partner with technology owners to document, manage, and drive remediation plans ensuring risk compliance and technology integration between CNB and RBC
  • Manage multiple risk remediation projects simultaneously, prioritizing initiatives for timely completion
  • Lead the Audit and Controls team in tracking and reporting remediation status to stakeholders


Team Leadership
  • Build and lead a high-performing Audit and Controls team
  • Mentor team members on audit methodologies, control frameworks, and technical documentation standards
  • Oversee quality and consistency of audit deliverables and compliance documentation


What do you need to succeed?

Must Have:
  • Minimum of 5 years in IT Risk Management or Internal Audit capacity, with strong focus on controls, remediation, and compliance
  • Understanding of risk management frameworks and standards (regulatory compliance, enterprise risk, internal controls, SOX, ITGC)
  • Expert technical writing ability for control procedures, audit documentation, and audit closure packages
  • Exceptional relationship-building and stakeholder management skills across diverse functions and organizational levels
  • Proven ability to manage and prioritize multiple risk remediation projects simultaneously
  • Industry framework knowledge: ITIL, NIST, COBIT, FedRAMP, FFIEC


Nice to Have:
  • Expertise with UK and APAC regulators
  • Industry certifications: CPA,CISA, CRISC, CISM, CISSP, CIA, PMI
  • Project management experience
  • ITSM/ITIL practitioner background


What's in it for you?
  • Comprehensive Total Rewards Program including bonuses, flexible benefits, competitive compensation, and stock where applicable
  • Leaders who support your development through coaching and mentoring
  • Ability to make a meaningful difference and lasting impact on enterprise risk management
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work as part of a global organization
  • World-class training programs in financial services


#LI-POST

Job Skills
Audits Compliance, Critical Thinking, Data Gathering Analysis, Decision Making, Financial Regulation, Industry Knowledge, Interpersonal Relationship Management, Product Services, Risk Management, Strategic Thinking, Technical Risk

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-06-22

Application Deadline:

2026-07-22
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

About Royal Bank of Canada

Royal Bank of Canada Careers

Join the dynamic team at Royal Bank of Canada (RBC), a global leader in financial services and a company committed to excellence and innovation. At RBC, we offer a wide range of job opportunities that empower professionals to shape their career paths with leadership, diversity training, and continuous growth.

Work You’ll Do

At Royal Bank of Canada, we are not just hiring; we are building a culture of innovation and leadership. Our team members are at the forefront of the financial industry, driving transformation and delivering targeted solutions that meet the evolving needs of our clients and communities.

Explore Job Opportunities and Employment at RBC

Whether you are starting your career or looking to take it to the next level, RBC offers positions that challenge your skills and fuel your ambition. From entry-level positions to leadership roles, our job opportunities span across various functions and regions. Join us and be part of a team that values professional growth and diversity.

Internship and Professional Development

Kickstart your career with an internship at Royal Bank of Canada. Our internships provide invaluable hands-on experience, networking opportunities, and insights into the financial services industry. Interns at RBC gain the skills necessary to excel and are often considered for full-time positions within the company.

Benefits and Culture

At RBC, we prioritize the well-being and satisfaction of our employees. Our benefits package is designed to support our team members at every stage of their life and career. RBC’s culture is built on a foundation of respect, integrity, and responsibility, fostering an environment where everyone can thrive.

Career Growth and Innovation

We believe in nurturing the potential of our employees through continuous learning and career development programs. At RBC, you will find endless opportunities to grow professionally through on-the-job experiences, formal training programs, and leadership development initiatives. Our commitment to innovation means we are constantly seeking out new ideas and perspectives, making RBC a perfect place for those who aim to lead and innovate.

Diversity and Inclusion

Diversity is our strength. At Royal Bank of Canada, we are committed to building an inclusive workplace where every employee feels valued and respected. Our diversity training programs are designed to educate and inspire, creating a more inclusive and equitable workplace.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with RBC today and be part of a world-class team known for its commitment to client service, community involvement, and innovation.

Stay Connected

Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here at Royal Bank of Canada.

Job Alert Emails

Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities awaiting you at RBC. Explore the possibilities with Royal Bank of Canada, where your future is filled with potential and the path to success is paved with countless opportunities for professional and personal growth. Join us and shape not just your career but the future of the financial industry.
Learn more about Royal Bank of Canada
Size
86,007 employees
Market Cap
$130.3 billion
Industry
Finance & Insurance
5 Year Trend
+8.7%
NASDAQ
RY
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Royal Bank of Canada

More Information Technology Jobs

Find similar End User Services - Audit and Controls jobs:

NationwideToronto, ON