goPuff

Employee Relations Specialist II

goPuff$90K — $120K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6-8 years of HR experience, with 2 years specifically in Employee Relations and investigations.
  • Experience supporting California operations and knowledge of California employment laws.
  • Preferred Bachelor's degree in a relevant field.
  • Professional fluency in Spanish is preferred.
  • Expertise in investigation methodologies and understanding of US employment laws (FMLA, ADA, EEO, Title VII).
  • Ability to coach management on employee relations issues and make resolution recommendations.
  • Strong skills in multitasking and managing time effectively.

Responsibilities

  • Conduct workplace investigations regarding complaints, policy violations, and grievances.
  • Collaborate with key stakeholders to recommend actions on employee relations issues.
  • Document investigative findings and maintain summaries in ThinkLP.
  • Provide coaching and advice to management on employee relations matters.
  • Ensure compliance with relevant employment laws and mitigate emerging risks.
  • Perform additional related duties as assigned.

Benefits

  • Medical, Dental, and Vision Insurance coverage.
  • Participation in a 401(k) Retirement Savings Plan.
  • Eligibility for HSA or FSA.
  • Long and Short-Term Disability Insurance provided.
  • Fitness Reimbursement Program available.
  • Employee discounts and FAM Membership at 25% off.
  • Flexible Paid Time Off (PTO).
  • Group Life Insurance coverage.
  • Access to an Employee Assistance Program through AllOne Health.
Full Job Description
What We Offer

  • Medical/Dental/Vision Insurance
  • 401(k) Retirement Savings Plan
  • HSA or FSA eligibility
  • Long and Short-Term Disability Insurance
  • Fitness Reimbursement Program
  • 25% employee discount & FAM Membership
  • Flexible PTO
  • Group Life Insurance
  • EAP through AllOne Health (formerly Carebridge)


Overview

Gopuff is seeking an Employee Relations Specialist II to join the People & Culture (P&C) team. In this role, you will serve as a trusted partner and subject matter expert, managing the lifecycle of complex employee relations matters, leading thorough workplace investigations, and ensuring compliance with company policies and employment laws.

You will partner closely with business leaders, the People & Culture team, and Legal to foster a fair, compliant, and inclusive work environment.

Responsibilities

  • Conducts investigations of complaints and concerns, including allegations of policy violations, working conditions, disciplinary actions, and employee grievances, including harassment, discrimination, retaliation, etc.
  • Make recommendations on the appropriate course of action in partnership with the key stakeholders for Employee Relations issues
  • Document findings and write investigation summaries to be maintained in ThinkLP.
  • Coach and advise all levels of management through employee relations matters (e.g. performance management, corrective action processes, policy interpretation, conflict resolution, terminations, etc).
  • Monitor and ensure compliance with federal, state, and local employment laws, and Identify emerging employee relations and compliance risks and coordinate with appropriate stakeholders to support timely mitigation
  • Perform other related duties as required.


Qualifications

  • 6-8 years of HR experience, with at least 2 years in Employee Relations, investigations, and supporting field operations.
  • Prior experience supporting California-based operations and familiarity with California state employment laws.
  • Bachelor's degree preferred.
  • Professional fluency in Spanish, preferred
  • Proven expertise in end-to-end investigation methodologies (interviewing, evidence gathering, summary writing) and a strong foundation in US employment laws (FMLA, ADA, EEO, Title VII).
  • Proven ability to effectively coach employees and management through complex and difficult issues, including making recommendations to effectively resolve issues
  • Ability to work cross-functionally with various departments
  • Able to multitask, prioritize, and manage time efficiently
  • Strong interpersonal and communication skills, with the ability to build trust, exercise high emotional intelligence, and handle sensitive, confidential information.
  • Strong analytical and conflict-resolution skills, with a track record of making sound, unbiased decisions under pressure.
  • Proficiency in computer usage, email, and Google Suite


Compensation

Gopuff pays employees based on market pricing and pay may vary depending on your location. The salary range below reflects what we'd reasonably expect to pay candidates. A candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and market conditions. These ranges may be modified in the future. Exceptions may be made for exceptional individuals. For additional information on this role's compensation package, please reach out to the designated recruiter for this role.

This role is eligible for a discretionary annual cash bonus and participation in Gopuff's equity incentive plan.

Base Salary Range: $90,000 - $120,000

About goPuff

Gopuff is a consumer goods and food delivery company operating in the United States and England. The company is headquartered in Philadelphia and operates in over 650 US cities through approximately 500 microfulfillment centers as of October 2021. It also operates in a handful of cities in England, following the 2021 take over of 'Fancy', a similar service formerly headquartered in Newcastle upon Tyne. As of July 2021, the company was valued at $15 billion.
Learn more about goPuff
Industry
Founded
2013

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