Marsh McLennan

Employee Relations Specialist (Fixed Term)

Marsh McLennan$76K — $114K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of relevant HR experience focusing on complex Employee Relations issues
  • Ability to operate independently while seeking guidance when necessary
  • Experience in supporting managers with employee relations case management
  • Proven capability to coach People Managers in performance management and policy interpretation
  • Strong analytical skills to track trends in employee relations
  • Solid grasp of local laws, regulations, and HR processes
  • Excellent interpersonal skills to build relationships across various roles

Responsibilities

  • Provide guidance to People Managers on employee relations matters
  • Support diverse employee relations issues including performance management and policy adherence
  • Serve as the primary support for escalated employee relations issues
  • Utilize data and analytics to enhance education and support in employee relations
  • Collaborate with HR Managers to enhance People Manager capabilities
  • Contribute to enterprise-wide HR programs and initiatives
  • Investigate complaints of discrimination and harassment, coordinating with legal counsel
  • Coordinate leave and absence matters, including return-to-work logistics

Benefits

  • Health and welfare benefits
  • Tuition assistance
  • Retirement programs
  • Employee assistance programs
Full Job Description
Company:
Marsh Corporate

Description:

We are seeking a talented individual to join our People Function practice at Marsh. This role will be based in Toronto and offers a hybrid work arrangement, requiring a minimum of three days per week in the office. This is a full-time, fixed term role through the end of February 2027.

As an Employee Relations Specialist, you will support Employee Relations issue across the businesses of Marsh in the United States and Canada, partnering with HR Managers and the Employee Relations COE and collaborating across the Marsh Companies.

We will count on you to:
  • Provide guidance and support to People Manager on employee relations matters, including conditions of employment, employee counseling, performance improvement processes, investigations, grievances, appeals, and disciplinary actions in consultation with the Employee Relations CoE
  • Support a wide range of employee relations issues, including progressive counseling, performance management, policy adherence, Accommodations, harassment/discrimination, retaliation, and short/long-term disability and FMLA, with guidance on applicable state and local laws
  • Serve as the highest level of ER support, resolving escalated issues in close partnership with the Employee Relations CoE
  • Use data and analytics to identify opportunities for continued education and support
  • Partner with HR Managers to build People Manager capability in progressive counseling and performance management, aligned to business priorities
  • Contribute to the People Function's deployment of enterprise-wide HR programs and initiatives
  • Investigate complaints of discrimination, harassment, and retaliation; coordinate with Legal and the Employee Relations CoE on attorney correspondence involving current or former employees
  • Support leave and absence matters, including coordinating with the Leave team on return-to-work accommodations and logistics
  • Ensure local regulatory and statutory obligations, including required reporting, are met


What you need to have:
  • 4+ years of relevant HR experience, with a focus on complex Employee Relations issues
  • Ability to operate independently in most situations, exercising judgment on when to seek guidance from colleagues or experts for more complex matters
  • Experienced in supporting managers with employee relations case management including investigations and administration of case management
  • Demonstrated ability to coach People Managers at all levels through all aspects of performance management, policy interpretations, and complex ER issues
  • Strong analytical skills to track and identify trends in progressive counseling
  • Solid understanding of local laws, regulations, company policy, and HR processes, including familiarity with Marsh's internal and external formal processes
  • Committed to ongoing self-development to stay current on professional knowledge
  • Excellent interpersonal skills, with the ability to build relationships across People Managers, business colleagues, and wider HR (CoEs, People Partners)


The applicable base salary range for this role is $76,700 to $114,900.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, retirement programs as well as employee assistance programs.

This is a New position.

About Marsh McLennan

Marsh McLennan Careers

Join the exceptional team at Marsh McLennan, a global leader in professional services, offering unparalleled job opportunities in insurance, risk management, and consultancy. As the company propels forward, it invites dedicated professionals to contribute to a culture of innovation, leadership, and growth.

Work You’ll Do

At Marsh McLennan, you will engage with complex challenges that push the boundaries of your skills and knowledge. Our team thrives on diversity and the shared goal of delivering impactful solutions to our clients worldwide. By joining us, you will be part of a culture that values diversity training and leadership development, ensuring every team member is equipped for success.

Explore Professional Growth

Marsh McLennan is committed to the professional growth of its employees. Whether you are seeking a position that offers a path to leadership or looking for robust internship programs to kickstart your career, Marsh McLennan provides the resources and global platform to propel your ambitions into achievements. Our benefits package is designed to support the well-being and continuous professional development of all staff, from entry-level to senior leadership roles.

Innovative Work Environment

Our company is at the forefront of industry innovation. The collaboration between experienced professionals and fresh talent generates dynamic solutions that keep Marsh McLennan at the cutting edge of the industry. Our team is encouraged to lead with creativity and embrace new ideas, driving the company’s legacy of pioneering industry-first solutions.

Join Our Team

Marsh McLennan is hiring! Explore the multitude of job opportunities on our careers page, from strategic advisory roles to operational excellence positions. We look for passionate, curious, and solution-driven team players. Enhance your career with Marsh McLennan, where your skills will be honed through challenging projects and high-impact strategies.

Networking and Career Advancement

Networking at Marsh McLennan opens doors to enriching connections and countless opportunities within the industry. Our professionals benefit from an environment that fosters networking through events, professional groups, and collaborative projects. With Marsh McLennan, career advancement is not just a possibility—it is an expectation.

Prepare for Your Interview

Ready to apply? Make sure your resume highlights your most relevant experiences and skills tailored to the position you are applying for. Our interview process is designed to understand your capabilities and fit with our team’s goals and values. Prepare to discuss how your background, experiences, and professional aspirations align with the opportunities at Marsh McLennan.

Stay Connected

Keep up to date with the latest from Marsh McLennan: - **Career Insights**: Gain insider perspectives and industry-leading insights through our careers blog. - **Job Alert Emails**: Personalize your subscription to receive job alerts and the latest news tailored to your preferences. Discover the rewarding career opportunities awaiting at Marsh McLennan, where your professional journey is just the beginning. Join us in shaping a future defined by insight, integrity, and innovation.
Learn more about Marsh McLennan
Size
83,000 employees
Market Cap
$82.6 billion
Industry
Net Income
$2 billion
Founded
1914
5 Year Trend
+8.5%
Revenue
$17.2 billion
NASDAQ

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