Job Description

As a member of the Global HR Delivery Team, you will be an integral part of HR's operating model transformation, working closely with HR Business Partners, HR COEs (Centers of Excellence) and other shared service functions such as IT and GBS (Global Business Services); providing consistent, high quality Employee Relations (ER) support to employees and managers across the United States.

About the Role

We are seeking a detail-oriented, critical thinker with sound judgement to join our team, specializing in US Employee Relations. This role will manage a broad range of workplace matters, ensuring fair treatment, legal compliance, and alignment with company policies. The ideal candidate will have a passion for the employee and manager experience, strong decision-making skills, and a desire to grow within the HR space.

Reporting to the Director of HR Delivery & Employee Relations, you will work in close collaboration with cross functional teams, leveraging tools and digital solutions to optimize HR support delivered to multiple business units across the organization.

Key Responsibilities

Employee Relations Issue Resolution

• Conduct impartial investigations into workplace concerns, including performance issues, policy violations, interpersonal conflicts, and allegations of misconduct.
• Provide recommendations for resolution based on findings, policy interpretation, and risk assessment.
• Ensure timely case progression and closure while maintaining confidentiality and professionalism.
• Support managers in drafting performance improvement plans, corrective actions, and disciplinary documentation.
• Ensure consistent application of disciplinary processes across the organization.
• Respond to HR inquiries, escalated through shared services model.

Involuntary Terminations & Reduction-in-Force (RIF) Support

• Guide managers through the involuntary termination process, ensuring decisions are well-documented, consistent, and compliant with federal, state, and local laws.
• Support planning and execution of RIF activities, including documentation creation and review, communication planning, and compliance with applicable regulations.
• Provide guidance on severance eligibility, offboarding procedures, and communication best practices.

Cross-Functional Collaboration

• Work closely with HR Business Partners, Legal, GBS, and other cross functional teams to ensure coordinated support.
• Contribute to process improvements that enhance the efficiency and scalability of the shared services model.
• Participate in cross functional project teams.

Data, Reporting & Insights

• Document ER case activity thoroughly and accurately within case management system.
• Maintain accurate ER case records and generate reports on case volume, trends, and outcomes.
• Analyze data to identify patterns and recommend proactive interventions.
• Support continuous improvement initiatives.

Qualifications

• 2-5+ years of employee relations or HR generalist experience, preferably in a shared services or multi-site environment
• Strong knowledge of U.S. employment laws and regulations.
• Demonstrated experience conducting workplace investigations and supporting involuntary terminations.
• Familiarity with Workday or other HRIS platforms
• Ability to manage multiple cases simultaneously with strong attention to detail.
• High degree of discretion, judgement, and professionalism.
• Excellent communication, documentation and interpersonal skills.
• Basic understanding of HR processes and employee lifecycle data.

Preferred

• Experience supporting RIF processes or large-scale organizational changes.
• Experience with HR case management systems.
• Background in process improvement or shared services optimization.

#LI-SS1

At Bose, you're inspired to be and do your best and are rewarded for your unique talents! Our compensation is thoughtfully tailored to your skills, experience, education, and location, and goes beyond base salary. The hiring range for this position in the primary work location of Troy, Michigan is: $89,400-$122,925.The hiring range for other Bose work locations may vary.In addition to competitive base pay we offer rewards including bonus programs, comprehensive health and welfare benefits, a 401(k) plan, plus exclusive perks designed to support your wellbeing, and a generous employee discount where you can immerse yourself in our products and experiences. We are a proudly independent company-driven by purpose, guided by our values, and united by a belief in the power of sound. As the world leader in audio experiences, we're creating what's next-pushing boundaries and delivering transformative sound experiences for people everywhere. Join us and make your next career move a mic-drop. Let's Make Waves.