Cisco

Employee Relations Consultant

Cisco • $119K — $153K *
Research Triangle Park, NC 27709In-Person
Business Services
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent in HR, Business Administration, Psychology, or related field.
  • 6+ years of HR or Employee Relations experience, including 3 years of investigation experience.
  • 2+ years in a multi-national company environment.
  • Strong proficiency in Microsoft tools: Word, Excel, PowerPoint.

Responsibilities

  • Conduct ER investigations and recommend actions aligned with Cisco's policies.
  • Maintain thorough case records and document findings systematically.
  • Independently manage casework, ensuring timely communication and quick resolution.
  • Advise on disciplinary action for various matters handled by other groups.
  • Coach and counsel management and employees on complex ER issues.
  • Collaborate with the Global ER team and cross-functional partners on ER matters.
  • Communicate effectively with all organizational levels, including executives.
  • Participate in designing and delivering education for global ER programs.

Benefits

  • Remote work opportunity from anywhere in the US.
  • Engagement with a dynamic, fast-paced team environment.
  • Chance to influence and shape global Employee Relations practices.
  • Professional development opportunities within a multinational company.
  • Supportive workplace culture grounded in integrity, respect, and accountability.
Full Job Description
The application window is expected to close on: 08/27/2026
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Location: US Remote

Employee Relations Consultant - US

Seeking an experienced Human Resources (HR) professional with a strong Employee Relations (ER) investigations background to join a dynamic team in a fast-paced environment. The Global ER team is part of Cisco's People & Communities (P&C) organization and is responsible for the fair and respectful treatment of employees through the investigation of workplace complaints and advising on multifaceted highly complex employment matters.

The Employee Relations Consultant will:
  • Conduct ER investigations and recommend appropriate actions consistent with Cisco's policies and practices.
  • Maintain comprehensive case records and document investigation findings.
  • Independently manage assigned casework, providing timely communication to relevant parties and bringing investigations to closure quickly and definitively.
  • Remain respectful and empathetic in face of difficult and uncomfortable situations surrounding an investigation.
  • Advise on disciplinary action recommendations for matters handled by other groups.
  • Advise People Partners, cross-functional partners, and managers on ER matters and policy interpretation.
  • Coach and counsel management and employees daily on a variety of complex ER case matters.
  • Consult and collaborate with Global ER, P&C peers, Employee Legal team and other cross-functional team members and partners.
  • Communicate with all levels of the enterprise, including executive management.
  • Participate in the improvement, design and education delivery of global programs managed within the team.
  • Uphold and integrate Cisco's Guiding Principles in all actions, decisions and interactions.
  • Foster a culture of integrity, respect, and accountability in every aspect of Employee Relations.


Minimum Qualifications:
  • A bachelor's degree or equivalent work experience in Human Resources, Business Administration, Psychology, or related field.
  • 6+ years of Human Resources or Employee Relations experience, with at least 3 years of investigation experience.
  • 2+ years' experience working in multi-national company.
  • Technically proficient in Microsoft tools including Word, Excel, PowerPoint

Preferred Qualifications:
  • Demonstrated experience in collaborating and supporting business objectives
  • Exercise solid judgment and ownership of the decision-making process
  • Extensive use of leadership and influence skills as well as objectivity
  • Demonstrated ability to influence all levels of management
  • Ability to work independently with confidence and low supervision
  • Solid presentation/training delivery
  • Embrace collaboration, fast-paced environments, desire to learn, achieving results, earning trust, crafting strategy and leading change through productive disruption
  • Excellent with multi-tasking and managing high case volume
  • Exude calmness under high pressure fast paced environment
  • Ability to lead HR strategy discussions and generate plans for implementation in accordance with Cisco philosophy and culture
  • Embrace emerging AI tools to improve efficiency while balancing the critical human element of employee advocacy and workplace culture.
  • Experience with HR Acuity for employee relations case management and documentation.

About Cisco

Cisco Careers

Join the vibrant team at Cisco, a global leader in networking and cybersecurity solutions, where innovation and leadership thrive. Cisco offers a plethora of job opportunities that cater to a range of skills and experiences, making it an ideal place for both seasoned professionals and those seeking an internship to jumpstart their career. Work You’ll Do At Cisco, you’ll be part of a culture that values diversity, leadership, and professional growth. Engage in work that matters with a team that combines technology, creativity, and the power of human connection to redefine networking. Cisco’s commitment to innovation isn’t just about technology, but also about transforming the way we work and collaborate. Cisco’s employment philosophy supports career advancement and nurtures a leadership pipeline that is equipped with diversity training and opportunities for growth. Whether you’re applying your skills to drive our latest innovations or using our vast networking capabilities to solve complex problems, at Cisco, every role is impactful. Join Our Dynamic Team Explore job opportunities in areas ranging from engineering to marketing, sales to cybersecurity. Cisco is hiring individuals who are passionate, curious, and ready to drive change. Positions at Cisco offer competitive benefits, a supportive culture, and the chance to work with cutting-edge technology. Internship Programs Kickstart your career with a Cisco internship. Gain invaluable industry experience, enhance your resume, and build professional networks that last a lifetime. Our internships provide hands-on experience and the chance to work on projects that matter. Leadership and Development Cisco is committed to fostering leadership skills and providing employees with the training needed to succeed. Our leadership programs help you develop new skills, manage teams effectively, and lead with confidence. Cisco’s commitment to professional development ensures that your career path is as dynamic as our technologies. Benefits and Culture Cisco understands the importance of a balanced life. Our benefits package is designed to ensure that our team members are healthy, happy, and secure. At Cisco, you’ll find a supportive culture that encourages open communication, teamwork, and mutual respect. Stay Connected Join Cisco’s Talent Network Stay informed about new positions that match your skills and interests. At Cisco, we value the curiosity and unique perspectives of our team members. Subscribe to receive personalized job alerts and insider tips directly from our hiring managers. Explore Cisco Jobs Ready to advance your career at Cisco? Search open positions, prepare your resume, and get ready for an interview that could lead to your next big opportunity. At Cisco, we’re not just filling positions—we’re investing in leaders. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Cisco.
Learn more about Cisco
Size
79,500 employees
Market Cap
$194.5 billion
Industry
Telecommunications & Hardware
Net Income
$10.1 billion
Founded
2014
5 Year Trend
+1.4%
Revenue
$48 billion
NASDAQ
CSCO
* Ladders Estimates

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