Employee & Labour Relations Consultant

Toronto Community Housing Corporation

$93K — $102K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Post-secondary education in Human Resources, labour relations, or relevant field
  • 5+ years of HR and Labour Relations experience in a unionized setting
  • Strong knowledge of HR practices, contractual obligations, and employment legislation
  • Proficient in Microsoft Word and Excel
  • Experience advising on organizational restructuring
  • Excellent communication, negotiation, and customer service skills

Responsibilities

  • Provide strategic advice to managers on employee and labour relations
  • Assist with grievance processes and lead grievance hearings
  • Deliver timely HR services for workplace investigations and accommodation plans
  • Develop and lead labour relations workshops and policies
  • Mentor and coach junior HR staff
  • Contribute to recruitment activities ensuring compliance with collective agreements
  • Build positive relationships with bargaining unions

Benefits

  • Minimum three weeks paid vacation, increasing with service
  • Four paid personal days
  • Defined benefit pension plan with employer matching
  • Comprehensive health and dental benefits from day one
  • Employee and family assistance program
  • Maternity and parental leave top-up at 93% of salary
  • Tuition reimbursement up to $1500 per year
  • Fitness membership discount
Full Job Description
Vacancy Type:

Full-time Permanent

Salary/Hourly Range:

$93,035.14 - $102,338.65

Work Details (Days/Hours):

Monday - Friday, 36.25 hours per week

Hybrid Eligible

Yes

Affiliation:

Non-Union: Management/Exempt

Division and Department

People and Culture

Number of Vacancies:

1

Existing/New Job:

Existing

Grade:

06

Vacancy Status

Existing Vacancy

Candidate List or Eligibility List:

Candidate List

Recruitment Contact:

Victor Nobrega, Talent Acquisition Specialist

What we offer

In addition to a competitive salary and a rewarding career where you can truly make a difference, we offer a comprehensive benefits package that meets the various needs of our diverse employees, including:
  • Minimum three (3) weeks of paid annual vacation days, increasing with years of service;
  • Four (4) paid personal days;
  • Defined benefit pension plan with OMERS, includes 100-per-cent employer matching;
  • Health and dental benefits, including a health spending account available upon your start date;
  • Employee and family assistance program;
  • Maternity and parental leave top up (93% of base salary);
  • Training and development programs including tuition reimbursement of $1500 per calendar year.
  • Fitness membership discount;

Hybrid Job: This job offers the opportunity to work from home as part of a hybrid work arrangement. This arrangement will allow you to work some days at a TCHC work location and the rest of the time from home. The amount of time required to work at a TCHC work location is flexible, while considering operational and service delivery requirements.

Make a difference

The Employee and Labour Relations Consultant provides a range of coaching, strategic advice and administrative support functions and participates in the provision of a wide range of services in the areas of labour and employee relations, interpretation of various collective agreements, employment and labour legislation, Toronto Community Housing policies and procedures to an assigned client portfolio(s).

What you'll do

Provides advice/assistance/guidance to managers in an assigned client portfolio(s):
  • Provides a range of coaching, consulting and strategic advice to clients in the areas of human rights, labour and employee relations, interpretation of collective agreements, employment and labour legislation, policies and procedures
  • Provides advice/assistance/guidance to managers and consultants in all phases of re-organization
  • Works closely with people and culture personnel to communicate pertinent information and documents
  • Responsible for the timely and effective delivery of people and culture services including but not limited to consultation and advice in all disciplinary and non-disciplinary matters, investigations, complaints, collective agreement interpretation and workplace accommodations, etc. to clients to ensure business objectives are met
  • Provides guidance to people leaders and assist with formal accommodation plans for workplace accommodations
  • Assists in developing, organizing and leading various labour relations, collective agreement interpretation, and workforce planning workshops, guidelines, policies and procedures

Works closely with the various bargaining unions to sustain positive employee and labour relations:
  • Provides assistance in the grievance process including but not limited to grievance tracking, scheduling, investigating, attend and lead Step 2 and 3 grievance hearings, preparation of written responses and settlement agreements
  • Responsible for gathering documentation in preparation for and or attending mediations and arbitration hearings
  • Participates as a team member on negotiation teams when negotiating collective agreements with unions
  • Interprets and administers multiple collective agreements, assists in the preparation and representation for grievance hearings and conflict resolution and the promotion of a positive labour relations environment
  • Participates in labour management meetings and other meetings with union representative on a variety of labour relations matters

Provides work direction and leadership within the labour relations unit
  • Mentors, coaches and provides work direction to Employee and Labour Relations Associates and HR Assistants and provides leadership and guidance to resolve complex People and Culture issues and ensures quality in service delivery.

Assists with recruitment related activities for an assigned client portfolio:
  • Assists with recruitment activities for an assigned client portfolio including but not limited to ensuring seniority calculations are performed in accordance with the collective agreement, participating and providing input at various stages in the recruitment process to ensure compliance with the collective agreement.
  • Develops employment equity hiring strategies for client groups.
  • Participates, implements and supports key initiatives as outlined in the labour relations strategy for heavily unionized portfolios

What you'll need
  • Post-secondary education in Human Resources, labour relations, public administration or other relevant field
  • 5 (five) years of progressive experience in Human Resources and Labour Relations in a unionized setting, preferably in the broader public sector or social service sector
  • Demonstrated knowledge of human resource and labour relations practices, contractual obligations, collective agreements and labour and employment legislation, i.e. Employment Standards Act, Labour Relations Act, Human Rights Code, etc.
  • Proficient in the use of Microsoft Word/Excel
  • Experience in a unionized setting is required; preferably in the broader public sector or social service sector.
  • Experience providing advice, assistance, and guidance to managers and consultants in all phases of re-organization.
  • Knowledge of human resource practices, contractual obligations, collective agreements and employment legislation, i.e. Employment Standards Act, Labour Relations Act, Human Rights Code, etc.
  • Experience developing and preparing correspondence and reports.
  • Experience using a variety of software products including Microsoft Word and Excel.
  • Strong customer service, interpersonal, negotiation and communication skills.
  • Well-developed analytical, problem solving and organizational skills.
  • Ability to work under pressure, multi-task and meet deadlines.
  • Demonstrated ability to work independently, take initiative and follow through on work assignments.
  • Ability to work in a respectful manner with a diverse community of clients, co-workers and external consultants.
  • Ability to work effectively within a team environment with strong relationship building skills to maintain productive working relationships with managers, employees, union officials and the general public.

What's next

Once you apply, we'll review your resume and contact you if we believe your skills and experience will make you successful in the role. If you are selected to move forward, the process will include one or more interviews and/or assessments and reference checks.

INDS

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